Steward - UnCruise Adventures
Location
Juneau, AK | United States
Job description
JOB SUMMARY
The Steward is a multi-talented and hard-working position. Main job responsibilities include: meal services including wine pairings, cleaning of guest cabins and interior public spaces, assisting with bartending/cocktail service, and occasional galley duties. This is an extremely guest service focused position and requires a pleasant and accommodating demeanor at all times. The steward role is physically demanding and mentally challenging. The right candidate for this role will be able to constantly adapt to new situations while maintaining a positive attitude and professional demeanor.
ESSENTIAL DUTIES
Dining Room Service – We strive for fine dining in a casual atmosphere:
- Describe menu options and answer questions and make suggestions based off of guest needs.
- Discuss and recommend wine pairings with lunch and dinner service.
- Set up and breakdown dining room for three meals per day.
- Bus tables and perform daily side work as needed.
- Assist in galley as directed including dish duty and cleaning.
- Provide exceptional guest service. Model the values and expectations set for crew members.
Housekeeping:
- Thoroughly clean between six and ten guest cabins daily.
- Maintain cleanliness of all interior public spaces.
Safety, Security & Training:
- Actively engage in all training and development programs.
- Comply with all vessel sanitation requirements.
- Participate in on board safety training, meetings, and drills as directed by the Captain. These include fire, abandon ship, man overboard, flooding and medical emergencies.
- Maintain familiarity with all duties under the company Safety Management System including Emergency Response Activities.
PHYSICAL DEMANDS / WORK ENVIRONMENT
- Covid-19 - Our crew and guests are fully vaccinated prior to boarding the vessels. Masks and testing are also required.
- Length of Work Shift- Physically able to work 12 hours per day, 7 days a week for 6 to 8 weeks at a time. Rotations off the vessel are usually 2-3 weeks.
- Mobility- Frequent bending, reaching, twisting, kneeling, crawling, and pushing/pulling. Must ascend and descend stairs and ladders, sometimes while carrying tools or objects. Able to stand or sit for long periods of time.
- Handling/Strength- Able to handle, lift, and lower objects totaling 50 pounds between the ground/deck level to a height of about 4 to 6 feet, and able to repeat these movements. Able to carry these objects up to 100 feet continuously for 20 minutes.
- Environmental Conditions- Able to work in all weather conditions, around loud noise, in small spaces, and fit through a 28-inch wide hatch.
DISCLAIMER STATEMENT
This job description is intended only to describe the general nature and level of work being performed by an employee in this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills or abilities required or persons so classified or assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
It is the policy of UnCruise Adventures not to discriminate on the basis of race, color, sex, creed, religion, marital status, citizenship, the presence of any sensory, mental, or physical disability, gender identity, gender expression, sexual orientation, age, disability, ancestry, national origin, or veteran status in its educational programs, activities, or employment as required by law.
Requirements
QUALIFICATIONS
- Minimum two years of experience in a full-service restaurant.
- Strong wine knowledge, required.
- Basic understanding of food terminology required.
- Two years of experience in a guest service-oriented field required.
- Passenger vessel experience is welcome but not required.
- Ability to work in a team environment.
- Strong interpersonal and communication skills.
- Must be flexible and adaptable as daily activities change regularly and often.
Required Certificates, Licenses, Registrations:
- Valid Passport
- CPR / First Aid / AED
- Alaska Food Handler Permit
- Alaska Alcohol Permit - Must be 21 or over to serve
- ServSafe Allergens
- Washington Food Handler Permit (1)
- Washington Alcohol Permit (1)
- Oregon Food Handler Permit (2)
- Oregon Alcohol Permit (2)
- MARSEC Card (Company provided) (3)
- STCW Crowd Management (Company provided) (4)
- Security Awareness or VPDSD (Company provided) (4)
- Medical Certificate or Physical Examination Report (4)
- Required for vessels operating in Washington
- Required for vessels operating on the Oregon rivers
- Required on Safari Explorer Hawaii itinerary
- Required for Safari Voyager
Why work here
WHO WE ARE
At UnCruise Adventures, we work together to support and build a brand that provides an enriching adventure travel experience that inspires an appreciation of local cultures and the natural world. This means we kayak among icebergs, travel to hidden waterfalls, snorkel with sea lions, dive with manta rays and share air with whales. Our destinations include Alaska, Columbia & Snake Rivers, Costa Rica & Panama, Belize, Galapagos, Hawaiian Islands, Mexico’s Sea of Cortes, and Pacific Northwest. Every team member plays a major role in bringing the adventure to life. When you join our team, you become an important part of our uniqueness.
Job tags
Salary
$240 per day
