Learning & Development Coordinator
Location
Pennsylvania | United States
Job description
Purpose and role of job:
Support training efforts through commitment to servicing the internal customer, teamwork, achieving results, understanding the business, by responding to change as opportunity, and continuous improvement. Complete administrative duties and play a major role in supporting and maintaining the LMS (Learning Management System) all in continued encouragement of First Quality's learning organization.
Principal Accountabilities/ Responsibilities: - Observes all safety rules and uses the proper safety equipment at all times.
- Follows necessary GMP, FDA, and ISO regulations/guidelines.
- Under the supervision of the Learning & Development Manager design and develop training curriculum for a wide range of areas including performing needs analysis and creating training materials, student assessments, facilitator guides, learner guides, job aids, etc.
- Act as the Learning and Development 'expert' for all day-to-day issues concerning Learning and Development products and services by providing technical expertise and operational support.
- Plan, schedule, and organize training workshops.
- Serve as the Learning Management System (LMS) and e-learning administrator.
- Maintain and report on all Leaning & Development learner data and progress.
- Keep abreast of training trends to ensure training programs incorporate best practices with an emphasis on skill application to engage employees and trainees.
- Maintain paper and training records systems.
- Works with Learning & Development Manager on projects and special assignments.
- Performs other duties as necessary when directed to do so.
Education and experience requirements: - High school diploma or its equivalent required.
- A degree or relevant work experience in Human Resources, Education, or Business preferred.
- Knowledge of adult learning theory concepts and principles.
- Experience with LMS/HRIS systems.
- Prior experience with First Quality preferred.
- Proficiency with current PC productivity technology/applications (e.g., MS Office).
- Has knowledge of commonly used concepts, practices, and procedures used in training.
- Excellent interpersonal skills.
- Ability to lead and train others.
- Ability to work independently, as well as in a team-oriented environment.
- Excellent verbal and written communication and presentation skills.
- Ability to operate in a fast-paced environment.
First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations. As such, First Quality provides at least annual training regarding data privacy and security to employees who, as a result of their role specifications, may come in to contact with sensitive data.
First Quality is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identification, or protected Veteran status.
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