Director, Private and Club Events | California Institute of Technology
California Institute of Technology
Location
Pasadena, CA | United States
Job description
Director, Private and Club Events Caltech
Job Category: Fulltime Regular
Exempt Overtime Eligible: Exempt
Benefits Eligible: Benefit Based
Caltech is a world-renowned science and engineering institute that marshals some of the world's brightest minds and most innovative tools to address fundamental scientific questions. We thrive on finding and cultivating talented people who are passionate about what they do. Join us and be a part of the diverse Caltech community.
Job Summary Responsible for providing management direction and guidance to The Athenaeum's Private Events department. This position will oversee the promotion, marketing and coordination of the Club's banquet facilities and services for private functions, social events and other member-related activities. The Director will work closely with other key managers - the Executive Chef, Food & Beverage Director, Finance Director and Banquet Manager - and other support departments to assure that the members' expectations are met consistently. This position reports directly to the General Manager.
This is an Organizational Critical position. In the event of an emergency on campus, an employee designated as organizational critical is expected to report to Campus as soon as possible to assist in division/department response and recovery efforts.
Essential Job Duties - Manage and oversee all the Club's catering services activities; originate, plan and organize catering activities for member events.
- Develop and implement catering policies, procedures, and practices that incorporate health and safety regulations while delivering high quality services; review member requests to ensure compliance to policy and satisfaction of event objectives.
- Work closely with the General Manager to develop and implement marketing ideas to sell catering services to all member segments; work on developing solid business relationships through marketing efforts and reputation of successfully catered events. Promote the Club's social facilities to all members; coordinate the development of an annual marketing plan for the Private Events department.
- Oversee the development of catering packages and/or catering pricing information used in promoting catering services; develop budgets and financial reports and recommend pricing structure based on market analysis of competitors in the neighboring areas.
- Collaborate with members to develop an optimal catering opportunity that addresses all member needs and budgetary constraints; develop cost estimates and discuss pricing options; develop contingency plans to address potential problems that may arise during the event.
- Construct, coordinate and arrange catering options for a wide variety of member private events involving varying degrees of complexity including timing challenges, venue limitations (i.e., private room availability, turn-around times, capacities, etc.), special requests and logistics concerns.
- Develop and draft contract terms and conditions for designated catering services; ensure member agreement through authorization/signature; create confirmation letter for member on services to be rendered.
- Finalize all event details and effectively communicate with other service departments on specifications of the event; maintain communications with member to ensure satisfaction during the entire course of the event; maintain and update master event calendar on Delphi.
- Collaborate with banquet service and culinary management to ensure smooth event set-up and execution; trouble shoot problems that arise.
- Work closely with the Executive Chef and the Food & Beverage Director to determine menu & beverage offerings and pricing for private events to meet financial forecasts and budgets; coordinate the development of banquet menus annually in collaboration with the Executive Chef and the Food & Beverage Director
- Provide leadership and/or guidance to private events staff; train staff on menu options/recipes; evaluate, assign and inspect work to ensure quality standards are maintained; direct staff selection, develop and communicate staff performance evaluations and provide salary increase recommendations to the general manager.
- Develop annual departmental revenue forecasts in collaboration with the general manager; submit monthly updated departmental sales/revenue forecasts to the general manager.
- Other duties as assigned by the general manager.
Basic Qualifications - Bachelor's degree with a concentration in hospitality and/or marketing, or equivalent, or 6-8 years of management experience in a club, hotel or off-site catering operation supervising a food & beverage service staff/team.
Preferred Qualifications - Knowledge of Delphi and Salesforce preferred.
- Excellent communication skills including the ability to read, write, and communicate proficiently in English.
- Proven leadership skills and the ability to manage multiple assignments and projects and provide effective leadership and direction to staff.
- Ability to present information in one-on-one and small group situations to members, clients, and employees.
- Strong sales skills.
- Ability to problem solve and mediate effectively with a diverse member-base.
- Excellent customer service and public relations skills are essential for success.
- Must be proficient in Microsoft Office Suite.
Required Documents To be considered for this position please visit our web site and apply on line at the following link: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Copyright 2022 Jobelephant.com Inc. All rights reserved.
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About California Institute of Technology
The California Institute of Technology (Caltech) is a world-renowned science and engineering research and education institution, where extraordinary faculty and students seek answers to complex questions, discover new knowledge, lead innovation, and transform our future.
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