CBRE
Location
Mason, OH | United States
Job description
About the Role
The purpose of Facilities Coordinator position to provide assistance to the facility management team to ensure the successful competition of client facility needs. Good customer service is key in this role!
What You’ll Do
Responds to client inquires and concerns. Ensures timely and quality service delivery to clients. Follows up with our clients to ensure customer satisfaction.
Creates and assigns work orders to technicians, subcontractors and vendors. Ensures work is completed and tickets are closed. Assists management with resolving problems. We check status with the appropriate technician or vendor; Generates scheduled reports on open and closed work orders. Maintains files on work orders, proposals, vendors and department files. Ensures paperwork submitted by vendors is accurate. Trains vendors on work order and billing procedures. Creates purchase orders, processes invoices and ensures proper cost center coding. Assists with the inspections on the facility campus by conducting walk-throughs. Uses PC and/or PDA for work order system, email and training and assists with process and procedure training. Other duties as assigned. Supervisory ResponsibilitiesJob tags
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