Ascension
Location
Austin, TX | United States
Job description
Details
Department: Digital Consumer Product
Schedule: Full time / Monday - Friday / Days
Location: Fully Remote
Benefits
Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community
*Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: Travel, PRN, Short-Term Option, etc.). Actual compensation offer will vary based upon role, education, experience, location, and qualifications. Connect with your Talent Advisor for additional specifics.
Responsibilities
The Ascension Studio builds solutions that transform the way Ascension delivers healthcare to millions. We empower our product teams to solve hard problems – customer problems and business problems – in ways that our customers love, yet work for our business. These teams are cross-functional and durable, generally comprising a product manager, a product designer, and several engineers.
The Ascension Studio Consumer Platforms team owns Ascension’s enterprise data services layer, identity suite, platform services, design system, and developer experience from design to deployment. We aspire to be the place where Ascension development teams come for answers, a trusted source for data and services that empower our products and business leaders to create innovative health care experiences. Our collaboration with and outputs to Ascension’s other product teams shape their decisions and thus how our customers see, use, and value all of the digital products across Ascension.
We staff our product teams with the skills necessary to come up with effective solutions that are valuable (our customers choose to use), viable (the solution works within the many constraints of the business), usable (the user can figure out how to use) and feasible (our engineers have the skills and technology to implement).
While the product designers ensure usability and the engineers ensure feasibility, the product manager must understand the entire solution, constantly optimizing between different areas to ensure that solution delivers the maximum value over time. This means that the product manager must bring to the product team a solid knowledge of the various technical as well as business aspects, including marketing, legal, compliance, customer service, finance, and privacy, along with industry trends and the competitive landscape. The product manager must also provide a deep knowledge of our users and customers, and identify how to measure our customers’ engagement with our products. Finally, the product manager is expected to know enough about the technology to help make trade offs against other areas of the products, alongside their engineering counterparts.
We are looking for an experienced technical product manager who is curious, driven, and passionate about healthcare, interoperability, api products, identity services, data services, platform services, design systems, and the developer experience. If you are looking for a role where you can make a major impact by developing new platforms and launching new products that are driven by enterprise data services, open up innovative business strategies, and empower compelling developer experiences, we want to meet you.
As a Platform product manager, you will be responsible for identifying customer needs and strategic business problems, defining and driving development of platform products and services from concept to minimal viable product to launch and drive full product lifecycle. You will work cross-functionally with product managers, legal, business development, engineering and data science teams to perform technical, business and service feasibility analysis to drive product development and lifecycle management. You will contribute to help shape product portfolio strategy, align your product roadmap and deliver features to achieve the product portfolio vision.
While each member of the product team may be accountable for a specific risk, we look for product managers that understand that consistent innovation is the result of each member of the product team contributing their passion and ideas. The product manager must collaborate closely with all members of the teams to discover effective solutions, and then work together to deliver those solutions to the market.
While we empower our product teams to figure out the best solutions to the problems that need to be solved, we also hold those teams accountable to the results. Shipping is necessary, but not sufficient. We look for product managers that are not afraid of signing up for results, even when this means they have to work through others to achieve the necessary results.
This job, as with the other roles on the product team, is an individual contributor role. You will need to be able to influence your teammates, as well as colleagues, stakeholders, and key executives, through your use of leadership skills, data, storytelling, and logic.
We are looking for someone who is customer focused, relishes ambiguity and has a passion for innovating to create first-class products that deliver compelling customer and developer experiences.
Responsibilities
Product leadership role for one or more product pods.
Responsible for identifying customer needs and strategic business problems, as well as definition and development of products and services from concept to minimal viable product to launch including oversight of full product lifecycle.
Defines and drives product strategy and roadmap via influence across teammates, colleagues, stakeholders, and key executives, through use of leadership skills, data, storytelling, and logic.
Contributes and helps shape the product strategy, aligns product roadmap and delivers features that drive key results in support of the objectives of the product portfolio.
Works cross-functionally with business stakeholders, engineering and design teams to perform technical, business and service feasibility analysis to drive product development and lifecycle management and collaborates closely with all members of the teams to discover effective solutions, and work together to deliver those solutions to the market.
Works with engineering Product Owners to support team needs including epic decomposition, backlog/story management, validation of user story acceptance, and release management activities.
Requirements
Education:
Additional Preferences
Desired Experience, Knowledge, and Traits
2+ years of experience in Healthcare digital product management and/or Scrum product owner role with a demonstrable history of working well in a cross functional team environment and owning product definition, roadmap prioritization and end to end delivery.
2+ years of experience and hands on knowledge of data interoperability via APIs supporting CMS 9115/9123 regulations, FHIR/R4.0.1+ standards, US Core v6.1.0/USCDI, data interoperability via APIs supporting CMS 9115/9123 regulations, SMART on FHIR authorization, OpenID Connect, and integration experience with multiple/diverse Electronic Health Record (EHR) vendors (e.g. Oracle/Cerner, athenahealth, Meditech, Veradigm/Allscripts, Epic, etc.)
2+ years of experience and successful history of developing and delivering technology products to the market, and demonstrated understanding of the techniques and methods of modern product discovery and product delivery required for building new, innovative, and engaging customer and developer experiences informed by customer data from various sources.
2+ years of experience in managing medium to large scale projects/initiatives in a fast paced environment with proven ability to understand complex systems and processes, exemplary analytical skills, and ability to interpret and leverage data in effective decision making to create best-in-class solutions for customers including experience in working with technical and non-technical stakeholders to understand and improve product capabilities.
Demonstrated ability to have a short term in depth focus and long term strategic vision for digital product and platform strategy, backlog/roadmap prioritization, and decision-making including the ability to manage bottlenecks, provide escalation, anticipate, and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer and developer experiences.
Demonstrated ability to work cross-functionally with other teams such as Executives, Marketing, Operations, Design, Engineering, Data Governance, Security, Legal, Compliance and other product teams to make sure their objectives are met, opinions are considered, plans communicated and figure out solutions to hard problems with many constraints, using sound judgment to assess risks, and to lay out product development/delivery plans in a well-structured, data-informed, written narrative as necessary to ensure products stay on schedule and meet high standards of quality.
Demonstrated strong analytical and quantitative skills with the ability to use hard data to define and measure product team objectives/key results, regularly track product key performance indicators to back up assumptions, develop recommendations, drive actions, and track success metrics to dig deeper on customer/developer feedback to identify key pain points.
Demonstrated communication skills, including the ability to speak clearly to a group of people, and present confidently to senior leadership, external partners, and stakeholders in order to effectively manage all tactical aspects of product initiatives
Knowledgeable on technology trends, excited to help craft the future of healthcare.
Diverse Perspectives
We know that innovation thrives on product teams where diverse points of view come together to solve hard problems in ways that are just now possible. As such, we explicitly seek people that bring diverse life experiences, educational backgrounds, cultures, and work experiences. Please be prepared to share with us how your perspective will bring something unique and valuable to our product teams.
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Why Join Our Team
Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters.
Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.
Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.
Equal Employment Opportunity Employer
Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.
For further information, view the EEO Know Your Rights (English) ( poster or EEO Know Your Rights (Spanish) ( poster.
As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.
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Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
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