Account manager - service / repair
Location
Ventura, CA | United States
Job description
The company
What we expect
The first 3 letters in workplace safety are Y-O-U!
TK Elevator is currently seeking an experienced Account Manager- Service & Repair in Ventura/Oxnard/Santa Barbara, CA
Responsible for successfully securing and maintaining service accounts and repair work and developing and maintaining strong relationships with new and existing customers so that the branch meets annual revenue goals.
ESSENTIAL JOB FUNCTIONS:
- Exceeds sales goals and quotas by utilizing company tools for service and repair growth and cancellation reduction.
- Manages service accounts by visiting with Tier 1, 2 and 3 customers within assigned territory, to develop ongoing relationships with customers and build an understanding of their needs and wants. Includes building relationships in BOMA and other associated groups.
- Develops capital plans for customers to address their short- and long-term building needs.
- Maintains a strong working knowledge of company products by attending training classes and studying factory equipment manuals and supplier information. Includes developing knowledge of local elevator code requirements.
- Prepares repair job proposals by estimating labor and other job costs using estimating software program. For items not in the program, obtains price estimates from suppliers and manually calculates. Includes reviewing blueprints, surveying equipment and interfacing with operations personnel for additional input and approvals.
- Prepares service contract bids. Includes reviewing blueprints and surveying equipment when necessary and interfacing with operations personnel for additional input and approvals.
- Receives and responds to written and oral questions related to quoted repairs and service contracts. Includes performing follow-up with customers on all service and repair proposals.
- Performs other duties as may be assigned.
Who we are looking for
EDUCATION & EXPERIENCE:
Salary range is $70,000 to $85,000. The role offers a car allowance, fuel card, and monthly commission program. Benefits overview: health insurance, parental leave, wellness program, 401K, vacation pay, holiday pay, tuition assistance, free life insurance and disability insurance, among others.
What we offer
Contact
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