Office Manager

Location

Texas | United States

Job description

Transform Healthcare through integrative concierge medicine

Job Title: Clinic Sales Manager/Director

Job Location: Bee Cave, Tx

Salary: 55k - 75k Base

(30k variable compensation)

Pur Life Medical:

We are helping people improve their health & wellness through holistic integrative/alternative care. Our mission is to help people look younger, feel better and improve their performance.

We have a vision is to deliver the most loved customer health care experiences.

Mainstream healthcare today is focused on symptomatic diagnosis resulting in surgery or drugs. Consumers are searching for solutions which use alternative medicine and the latest technology for care. We use predictive analytics, personal health scoring, comprehensive labs, and genetic testing aligned to a personalized holistic approach to care.

Our company, PÜR LIFE MEDICAL, is a health & wellness clinic providing regenerative services for chronic pain, disease and self enhancement. Administered by licensed healthcare professionals, our non-invasive holistic protocols of care provide effective treatments for a wide range of quality of life conditions. Pur Life Medical’s approach to wellcare identifies and restores proper cell and system functions to assist the body in healing itself.

Our name is inspired by “Pura Vida,”––a phrase native to Costa Rica meaning “pure life.” It’s a concept that prioritizes living life to the fullest. We keep these principles in focus when helping our clients design a full and healthy life.

Pur Life Medical services include:

• Anti-aging treatments
• Pain prevention and management
• Non-invasive weight release system
• Emotional health
• Mental wellness
• Physical wellness and sports performance
• Remote patient monitoring (2023)

  Initial clinic locations opening in River Oaks and City Centre with additional locations opening in 2024 and 2025.

   

  Description:

  We are looking for a caring empathetic leader with experience in managing a med-spa, alternative, functional, chiropractic, or integrative medical clinic to help our clients leverage the latest technology and science to improve their lives using non-invasive and effective whole body medical services.

  You are a servant leader who shares our mission and vision. You love working with people, are a git-r-done type of person with a track record of building and retaining exceptional relationships. You are a role model that employees want to work for. You must be comfortable with start up situations and leading continual improvement to bring out the best in our people. Success will be measured by delivery of delightful customer experiences which result in strong sales growth and customer retention, top quartile employee engagement, and predictable dependable revenue and net income achievement.

  Your role will be the Regional Manager and Clinic Director for Pur Life Medical clinics in the Houston inner loop. You will help us open our first clinics in River Oaks and City Centre, responsible for managing sales and operations focused on exceptional customer service, employee engagement, revenue and net income. Additionally, you will continue to help us open more clinics in 2024 and beyond. Opportunities for career advancement as we grow our business.

   

  Responsibilities:

  • Strategy & planning – assist the CEO and chief concierge in strategic planning, policies and development including membership, sales and profitability goals. Lead business development and planning for your clinics, including P&L forecasting and fulfillment.
  • Business Development - Lead business growth and operational maturity across Houston and set the bar for performance for delivering the most loved health experiences.
  • Sales & marketing – lead a culture of sales aligned to delightful and effective customer services. Coordinate with CEO, chief concierge, and the external marketing team on sales programs and execution.
  • Sales fulfillment – develop and refine playbook on closing sales and enhancing recurring sales with customers. Train, monitor and coach staff on execution and operations. Orchestrate operations aligned to a sales fulfillment playbook to ensure exceptional customer healthcare experiences.
  • Customer experience - lead customer experience & operations and partner with our medical staff (MD, RN, MA) to ensure fulfillment of corporate goals. Establish and monitor work schedules and capacity management.
  • Business operations – ensure accounting and financial controls and execution of appropriate records management. Make bank deposits, maintain inventory and order supplies.
  • HR – Hire, manage, monitor, coach, and train clinic staff and maintain a team and customer focused culture of being the place everyone wants to be. Staff includes, customer concierge, medical assistants, RN. Medical staff will be hired in coordination with the clinic physician.
  • Maintain a professional, clean and safe clinic environment for employees, members and guests.
  • Continuous improvement and sharing of best practices with the Pur Life Medical Houston Area Business Council and Medical Council.
  • Monitor – review P&L, goals and progress monthly with CEO.
  • Lead by example – be present, accountable and genuine. Teach and grow, your development is important as well.
  • Other duties as assigned.

     

    Qualifications:

  • Most importantly, must be passionate about care for our patients by delivering the most loved customer health care experiences.
  • 5 years experience in general management of a med spa, wellness, or alternative healthcare clinic.
  • 5 years sales and customer service, including demonstrable growth in customer sales, affinity & membership retention programs. Proven experience with fast revenue growth.
  • 3 years experience working with physicians and clinical staff
  • 5 years experience managing business plans - budgets, forecasting and P&L
  • Excellent interpersonal and management skills
  • Excellent written and oral communication skills
  • Self-motivated and action oriented
  • Strong customer service orientation
  • Expert social media user. Experience working with social media influencers desirable.
  • Keen attention to detail
  • Accepts constructive feedback in a positive manner and uses it for learning and growth
  • Experience with hormone and stem cell therapies helpful, not necessary, and can be trained by Pur Life Medical.
  • Must be willing to join under a 1 year employment contract and then at-will employee afterward.

     

    What we provide:

  • Deep satisfaction in helping people look younger, feel better and improve their performance
  • Leadership development
  • Recognition for your achievements and opportunity for growth to General Manager
  • Comprehensive benefits, competitive salary and profit sharing.

     

    Let’s talk about the future of medicine and how we can work together to improve the lives of our patients! Be part of an uplifting and PÜR healthcare company with a culture of having fun and experiencing the rewards of helping people!

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