Location
Hollywood, FL | United States
Job description
IT DIRECTOR
Connections for Business is an outsource IT company that provides small and medium businesses a full IT solution. Our services include: Outsource IT, Network Assessments, Network Upgrades, Application Integration & IT Strategic Planning. The company is headquartered in Hollywood Florida and services the South Florida metro areas.
We're looking for a dynamic IT Director to serve our clients as a technology leader who helps solve business problems with practical solutions.
DUTIES AND RESPONSIBILITIES
- Ability to consult directly with clients and prospects regarding current environment and future initiatives
- Monitor and assist in the development of customer success activities such as onboarding, technology reviews, training materials, and assets
- Partners with other IT Directors on process improvements related to the entire customer experience
- Serves as an advocate for all thing’s customer
- Is readily and regularly available to clients and internal Connections staff to diagnose and help consult on technology infrastructure issues and determine appropriate interim and/or long-term solutions; assists other staff with projects as an indirect participant, and lends expertise, as requested
- Maintains technical solutions and practices knowledge/expertise by learning new and evolving technologies, and by achieving/maintaining appropriate industry and professional certifications as identified by supervisor
SKILL SET
- Ability to communicate and work effectively with client point of contacts online and on-site
- Excellent verbal and written communication skills with ability to translate technical terms to business language for non-technical clients
- Exemplify professionalism and business etiquette in all communication, including in-person and online with client end users and colleagues
- Excellent interpersonal skills with demonstrated ability to work cross-functionally
- Able to work independently and meet time specific deadlines
- Critical thinking and proactive problem-solving skills
- Organized and detail-oriented
- Strong team player
EDUCATION/EXPERIENCE
- Bachelor’s degree in computer science, business administration or related field preferred
- MSP experience highly preferred
- 5+ years of experience successfully designing and implementing network and systems architecture solutions required
- MCSE, MCITP and other industry certifications (Cisco, etc.) highly preferred
- Must have lead engineer/consultant skills, including deployment experience with Microsoft technologies including all things Microsoft 365 and Azure
Job tags
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