Program administrative coordinator
Jefferson County Colorado
Location
Golden, CO | United States
Job description
Apply By
03/14/24
Division Business and Finance Division
Management Level Individual Contributor
Scheduled Weekly Hours 40
Benefit Eligibility This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement.
Description Jefferson County Human Services is seeking a Program Integrity Administrative Coordinator responsible for high level administrative and technical support to the Program Integrity Unit in the Human Services Department.
If you are passionate about providing exceptional customer service to both internal and external customers and are, innovative, value integrity, appreciate working with a strong cohesive team, want a work life balance, and enjoy a variety of administrative responsibilities the Administrative Coordinator position with the Program Integrity team may be the perfect position for you.
This position involves compiling reports and researching allegations of program fraud, consistently delivers exceptional written and verbal communication to internal and external customers. In addition, provides back-up support to the Executive Assistant to the Human Services Director. As part of this position, you will be responsible for handling sensitive and confidential information.
About Human Services Through early childhood education, adult and child protection, job training, food assistance, Medicaid, and other programs, Jefferson County Human Services has an additional five internal Divisions that work with hundreds of community partners to help people build better, safer lives. Human Servicesprovides excellent, individualized service throughout the community with their talented, passionate professionals who empower people and communities to thrive.
Schedule After an on-site training period, this position has the option to work a schedule of five 8-hour days per workweek (Monday-Friday), or four, 10-hour workweek (Monday - Thursday) with a minimum of two in-office days per week and the opportunity to work remotely the rest of the week.
Compensation Hiring Range: $24.50 - $26.59 USD Hourly
Compensation will be determined based on education, experience, and skills.
Benefits: Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental and vision insurance, paid time off and holidays, retirement matching, wellness programs, tuition reimbursement, flexible schedules, remote work options and more. For more information, click Here for our Total Rewards summary.
Essential Duties Database Entry & Reporting:
- Navigate complex computer systems and databases, such as CBMS.
- Maintain electronic department files.
- Distribute report data to other departments and interest groups.
- Act as a county liaison for local and state assistance programs.
Administrative Duties - Establish and maintain confidential files.
- Order supplies, reconcile supply invoices, and maintain inventory of supplies.
- Distribute and process incoming and outgoing mail.
- Maintain meeting agendas, minutes, and team calendars.
- Serve as a backup to the Executive Assistant to the Human Services Director.
- Communicate department and division information with various internal and external stakeholders and community partners.
- Assist in coordinating stakeholder meetings.
- Monitor and respond to multiple email inboxes.
- Perform all administrative tasks for the Program Integrity team.
- Coordinate travel arrangements.
Deliver Excellent Customer Service - Provide customer service by interpreting and explaining regulations, policies, standards, and procedures to internal and external customers.
- Monitor and respond to calls left on the fraud hotline and Program Integrity inbox.
Special Projects - Perform a variety of high-level administrative duties including researching, compiling, and maintaining reports and assisting with development of policies/procedures.
- Assist in the preparation of project implementation plans.
- Assist Program Integrity team with creating training materials.
- Other duties and responsibilities as assigned.
Qualifications Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.
Minimal Qualifications - High School diploma or equivalent certificate required.
- Must become CJIS certified within 6 months of hire.
- Must be an online notary within 6 months of hire.
Preferred Knowledge, Skills And Abilities - A minimum of three years of work experience in a high-volume customer services environment.
- CBMS experience or ability to navigate complex computer systems and databases is strongly preferred.
- Familiarity with Assistance Programs including Supplement Nutritional Assistance Program (SNAP), Cash, Medical.
- Experience working in a role where accuracy is extremely important.
- Proficient experience in Excel, Word, One Drive and PowerPoint.
- Humility to accept and apply feedback received from supervisors and management as a growth opportunity.
Skills and attributes that would lead to success in this role include:
- Ability to use critical thinking to troubleshoot and problem solve.
- High organization and prioritization skills - ability to be able to complete a task after an interruption.
- Ability to make independent decisions.
- Attention to detail and accuracy.
- Strong follow up skills
- Ability to gather facts and communicate them appropriately.
- Ability to create documents through all Microsoft programs.
- Strong written and communication skills.
Additional Job Information - Offer of employment contingent upon successful completion of criminal history, motor vehicle report, internal fraud background screeningeducation verification, and/or references.
- Criminalhistory must not include but not limited to convictions for theft, forgery, counterfeiting, crimes against a person, or other related charges.
- Once in the background step, we will ask you to provide five references including two supervisors. To prevent the process from slowing, we recommend you have the email addresses of your references ready and have notified them they may be contacted. Options for references could include supervisor/manager, peer, professor, career counselor, someone you volunteer with, or anyone who can speak to how you work.
How To Apply Applications will be accepted electronically at Jefferson County Colorado Career Opportunities .
Applicants complete an online form and have the option to provide a resume and detailed cover letter that describes why you are the best candidate for the position. Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin, and applicants are contacted directly by the hiring team regarding next steps. To view the status of your application or direct communication from the hiring team, please log into your candidate portal .
For more details on the recruitment process, please visit
Questions Education Experience:
Work Experience: Minimum three years
Certifications Languages:
Category Administrative, Business Programs and Services
Job tags
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