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Location

Lancaster, PA | United States

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Job description

Pharmacy Technician - Patient Care Coordinator
Full time / Contract - 60-90 Days, initial commitment

Pharmacy Technician - Patient Care Coordinator for a high-touch pharmacy dedicated to behavioral health and intellectual, developmental
disability populations. The company's pharmacy expertise, optional Medherent technology, and special packaging promote medication adherence. Providing value-added services that help clients take their medications as prescribed without having to juggle pill bottles, while physicians and staff spend less time managing medications, getting essential information, and dealing with errors. Customers achieve improved outcomes such as 90% adherence, 40% fewer dollars spent on ER and hospital visits, and dollars spent on ER and hospital visits.

The Patient Care Coordinator Pharmacy Technician is responsible for the overall care of the facilities and serve as their primary point of contact. They are responsible for processing new prescriptions received from the facilities, managing resident profiles, providing customer service, and coordinating
with other departments to ensure the customer's needs are met. They will also assist with dispensing of prescriptions under the direct supervision of a pharmacist and in accordance with state pharmacy regulations.

Main Responsibilities:
• Inputs patient data and medication orders into a computer system to produce labels (data entry)
• Communicates with internal and external customers in a pleasant and professional manner
• Serve as the primary point of contact for assigned facilities, coordinating with other departments when necessary
• Maintains open communication and works on clarifications with all assigned facilities and physicians
• Process all inbound faxes from assigned facilities and triage new prescriptions, update resident profiles, enter literal orders and discontinue required medications
• Fills prescription items, as permitted by the State Board of Pharmacy, packaging medications
for dispensing and for delivery, meeting the accuracy and productivity standards of the pharmacy
• Labels products appropriately, including cautionary or auxiliary labels
• Participates in the periodic inventory of the pharmacy
• May process returned medications from the facility for credit or destruction
• Assists in the training of new employees
• Follows the policies on triaging new prescriptions, ensuring all information is complete
• Escalates all concerns to the Pharmacy Manager immediately
• Assists other Pharmacy technicians when needed
• Answers telephones and fields questions accordingly
• Performs other tasks as assigned
• Conducts job responsibilities in accordance with the standards set out in the Company's Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Each essential function is required, although reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Qualifications

Education/Learning Experience:
• Required: HS diploma, GED, or Equivalent Work Experience
• Required: Experience in a pharmacy and customer service setting
• Required: Ability to operate a computer; ability to recognize and identify medications, communicate clearly and professionally
• Desired: Long Term Care/Specialty pharmacy Experience

Skills/Knowledge Desired:
Experience with Long Term Care/Specialty pharmacy software (QS1/PrimeRx
preferred)

Licenses/Certifications:
• Preferred: PA Certified Pharmacy Technician (CPhT) Behavior Competencies
• Required: Detail oriented; goal oriented, team player, effective oral communication

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Job tags

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Salary