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Location

Dublin, OH | United States

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Job description

Lead Medical Assistant:

Purpose:

The Lead Medical Assistant (MA) will be instrumental in assisting management in the day to day operations of the clinic operation as it pertains to the medical support role and patient care. This position will demonstrate strong clinical skills and expertise of all relevant systems and processes. They will be expected to model, train, and promote high functioning clinical support staff from all experience levels.

Knowledge, Skills and Abilities:

• Meets all Medical Assistant KSAs
• Fosters an environment of camaraderie and teamwork
• Ability to motivate, direct and retain Medical Assistants
• Possesses excellent leadership, training and communication skills.
• Promote the organizations high quality, compassionate care of patients

Duties and Responsibilities:

• Successfully performs the responsibilities of a Senior Medical Assistant.
• Leads the day to day work and productivity of patient care staff.
• Advise and assist staff on problem solving patient/customer concerns; as well as address issues associated with clinic operations.
• Performs specialized medical procedures of a routine nature, as dictated by established clinical protocol.
• Serves as clinical preceptor to enhance training and improve any skill deficiency amongst staff.
• Aids management in a variety of areas such as but not limited to scheduling, daily work assignments, hiring, training, employee engagement, performance management, identifying areas for service or operational improvement, and reinforcing established expectations from management, and scheduling.

Minimum Education Required
HS Graduate or Equivalent or equivalent combination of education and experience
Required Qualifications
High school diploma. Successful completion of a Medical Assistant training program required. Must be employed as a Medical Assistant for at least one year. Experience, either on-the-job or via educational program, in the advanced clinical support skills required by the clinical department. Medical Assistant certification is required with the approved certifications (i.e. CMA, NRCMA, RMA, CCMA, and NCMA). BLS certification is required. Advanced clinical support skill certification desired (i.e. phlebotomy, EKG, etc.).

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