CRM Product Manager (Salesforce)
Global Information Technology
Location
Southfield, MI | United States
Job description
Job Title: CRM Product Manager (Salesforce)
Job Location: Remote Job Type: Full Time Job Description: - Leads CRM process and capability delivery and engage key Sales, Marketing/Digital, and Customer Support stakeholders
- Establishes prioritization framework to ensure development focuses on most needed features for use domestically and globally
- Develops a Salesforce governance framework to ensure solutions are effective and secure
- Instills and evolves use of Agile methodology for consistent product delivery including overseeing user story development and sprint planning
- Maximizes digital cost efficiencies by continually assessing applicability of new development tools, processes, and SaaS solutions and integrating industry best-practices
- Partners with FSBP IT and Procurement to provide business input/support to future state digital & data enterprise architecture
Qualifications: - At least 5 years' experience in digital product management
- At least 5 years' experience delivering CRM solutions specifically Salesforce
- Experience with B2B and building products industry a plus
- Excellent communicator and creative thinker
Interested candidates can send their updated resumes at [email protected]
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