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Location

Herndon, VA | United States

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Job description

DESCRIPTION

Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Do you love leading customers through a variety of projects involving IT strategy, distributed architecture implementation, and hybrid Cloud operations? Can you lead world class teams that drive breakthrough mission outcomes using new IT deliver models?

AWS Professional Services is seeking a Practice Manager who has experience working with National Security customers and can lead a team of specialists across a range of disciplines. As a Practice Manager, you will be responsible for building and managing a team of professional services consultants working with customers and partners to architect and implement innovative solutions. You will routinely engage with Director, VP, C-level executives and governing boards. You will be responsible for opportunity capture and driving engagement delivery. You will work closely with partner teams; drive business development initiatives through thought leadership and customer engagement; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets.

AWS Professional Services engages in a wide variety of projects with customers and partners, providing collective experience from across the AWS customer base. We are obsessed about successful outcomes for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered at the right time, and drive feature innovation based upon customer needs. Our professional services team must have the ability and be willing to travel to client locations to sell and deliver professional services as needed.

The ideal candidate will bring a diverse IT and/or Management Consulting background and knowledge of industry IT trends within the National Security space, leveraging this credibility as a strategic advisor to our customers, partners and internally across AWS.

- Engage customers - collaborate with AWS sales and partner teams to develop strong customer and partner relationships and build a growing business and drive AWS adoption in our Strategic Accounts.
- Enable cloud transformation - develop long term Cloud Strategy with customers, identify & develop specific opportunities and supporting business cases, manage issues and risks.
- Support the commercial relationship - plan and implement a portfolio of projects, including budget & deliverable responsibilities, drive proposal construction, including estimations and deal pricing, conduct contract negotiations & execute contracts.
- Lead great people - build high performing teams of consultants with superior technical depth and outstanding customer relationship skills.
- Be an advocate - work with AWS engineering teams to convey partner and Strategic customer feedback as input to AWS technology roadmaps.
- Think big - ability to assess customer marketplace circumstances, organizational readiness, and C-level sponsor willingness to initiate conversations that lead to broader strategic transformation programs, construct large, complex multi-month programs which include multiple ProServe engagement services.

This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.

If you have questions or would like to submit a referral, please reach out to Renee Taylor at [email protected].

A day in the life
Work/Life Balance
Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentor-ship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentor ship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded Evaluator and enable them to take on more complex tasks in the future.

Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

We are open to hiring candidates to work out of one of the following locations:

Herndon, VA, USA

BASIC QUALIFICATIONS

- Bachelor’s degree in information technology, engineering, computer science or equivalent experience
- 8+ years of combined relevant enterprise IT delivery experience with US Government customers or industry systems integrators
- 6+ years of relevant program management experience including agreements w/ integrators, ISVs and managed services providers
- 5+ years of hands-on delivery, or leading teams in the implementation of distributed applications
- 5+ years of experience with applications and architectures of national security programs
- 5+ years of direct people management experience
- Ability to travel to client locations in the Washington DC Metropolitan area to deliver professional services as needed
- Current, active US Government Security Clearance of TS/SCI with Polygraph

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Job tags

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Salary