Operations Virtual Assistant

Location

Chicago, IL | United States

Job description

Description:

Join our team as a Virtual Assistant and become an essential part of our operations! Your role involves managing customer inquiries coordinating phone systems and engaging with our community contacts. Youll also handle project communication document creation and editing tasks using Google Docs and Canva. Were looking for someone with attention to detail comfortable with phone communication and eager to learn new software. If youre available from 1pm to 6pm CST with reliable internet apply now!

This is a parttime to fulltime position offering flexible hours. Candidates should be prepared to commit to the required schedule and demonstrate dedication to the roles responsibilities and objectives.

Job Responsibilities:

• Manage and respond to customer emails promptly and professionally.
• Coordinate phone systems by checking voicemails and responding to customer inquiries via phone.
• Make phone calls to engage with our community contacts effectively.
• Coordinate projects and maintain communication with partners to ensure smooth operations.
• Create and edit documents efficiently using Google Docs.
• Utilize Canva for editing documents to enhance visual appeal and clarity.

Software Used:

• Zoom
• Canva
• Google Docs
• Airmeet
• Facebook

Basic Requirements:

• Attention to Detail: Thoroughness and accuracy in handling tasks is crucial.
• Effective Communication: Comfortable with phone communication for customer interactions and community engagement.
• Quick Learner: Ability to grasp new concepts and software rapidly staying proactive in learning.
• Adaptability: Willingness to explore and learn new software tools to optimize productivity.
• Availability: Must be consistently available from 1pm to 6pm CST.
• Reliable Internet: Stable internet connection necessary for seamless remote work.

Preferred Skills:

• Organizational Skills: Prioritize tasks and manage time effectively to meet deadlines.
• ProblemSolving Ability: Resourcefulness in resolving customer inquiries and addressing project challenges.
• Collaborative Nature: Ability to work well within a team and coordinate with partners efficiently.
• TechSavvy: Familiarity with various software and online tools beyond Google Docs and Canva may be beneficial.
• Customer Service Experience: Previous experience in customer service roles can be advantageous.

Benefits:

• Paid Time Off (PTO): Enjoy paid time off for select holidays sick days and personal time to maintain a healthy worklife balance.
• PerformanceBased Incentives: Opportunity for bonuses or rewards based on performance metrics and achievements.
• Career Development Pathways: Clear paths for career progression within the company with opportunities for advancement and skill development.
• Flexible Working Hours: Beyond the specified active hours enjoy flexibility to adjust your schedule within reasonable limits to accommodate personal or family commitments.

Job tags

Salary