Team Lead- Rock County Sites

Location

Janesville, WI | United States

Job description

Team Lead- Rock County Sites - Mr. Splash Car Wash

Are you a highly skilled and motivated individual looking for a dynamic leadership role in the car wash industry? Do you enjoy providing exceptional customer service and leading a team to success? If so, we have an immediate opening for a Team Lead at Mr. Splash Car Wash!

At Mr. Splash Car Wash, we're not just a place to get your car squeaky clean, but also a place to kick start your career! We're a small group that puts our employees first and makes the job fun! Join our team and enjoy perks like a free Elite car wash for your personal vehicle and commission opportunities on top of hourly pay!

Job Summary

• Lead and coach employees to ensure smooth and effective operations!
• Provide excellent customer service and demonstrate a culture of exceptional customer care.
• Implement and apply policies and procedures.
• Maintain and repair car wash equipment.
• Proactively ensure safety in the workplace

Responsibilities

• Assist in training and demonstrating exceptional customer service.
• Contact and communicate with customers after incidents, explaining the wash process!
• Address and resolve customer complaints in a swift and meaningful way.
• Promote and educate customers about monthly wash club and Fleet pass programs.
• Communicate with site managers regarding operational concerns.
• Represent Mr. Splash Car Wash with a positive attitude in the community!

Qualifications

• Mechanical knowledge highly recommended
• Experience in customer service.
• Fast, friendly, and customer service-oriented
• Professional in appearance and attitude at all times

Benefits

• Free Elite car wash for your personal vehicle
• Commissions available on top of hourly pay
• Employee discounts
• Paid training and time off
• Flexible schedule

Educational Requirements

• Previous experience in customer service preferred but not essential.
• Vehicle cleaning or maintenance experience is a plus.
• Entry-level car washers will receive on-the-job training.

Work Conditions

Car washers need to be physically fit and able to work in all types of weather. Shifts may include evenings and weekends. Attendants may be required to wear appropriate clothing for the working conditions.

Location: Janesville, WI

If you're ready to take on a leadership role in a fun and rewarding environment, apply now to join the Mr. Splash Car Wash team!

Mr. Splash Car Wash is not just a place to get your car squeaky clean, but also a place to kick start your career! We're a small group that puts our employees first and makes the job fun!

Job tags

Salary