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Business Analyst


Indotronix International Corporation


Location

Austin, TX | United States


Job description

The Business Analyst (BA) position at the client works on multiple projects that support the mission of the agency of improving outcomes for Texas students.

This position will support the implementation of the agency CRM project, performing advanced, senior-level business analysis work. The business analyst serves as the conduit between the program/customer community and the software development team through which requirements flow.

This BA will be involved at some level throughout the entire software development life cycle. Upon establishment of the requirements baseline, the focus is shifted towards the management of the requirements specification and verifying the fulfillment of all requirements, including requirements for enhancements post-implementation.

Experience :

8 Required Eliciting requirements from interviews with customers and creating well-written system requirements documents

8 Required Software Development Life Cycle (SDLC)

8 Required Business process re-engineering and software process flow improvement

8 Required Development of user stories and use cases that conform to business analysis best practices

8 Required Designing mockups and/or wireframes that conform to UX best practices

5 Required Eliciting and documenting requirements for enterprise-level CRM project(s)

5 Required Strong writing and organization skills

5 Required Strong communication and facilitation skills

5 Preferred Prior experience with CRM tool(s) such as SalesForce, Dynamics 365, etc., preferably in the public section

3 Preferred Demonstrated work experience with the requirements management software "Modern Requirements"

3 Preferred Demonstrated work experience with the issue tracking software "Atlassian Jira"

2 Preferred Prior experience working for or closely with TaEA or another state education agency


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