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Location

Philadelphia, PA | United States

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Job description

Operations Engineer in a Global DevOps team Summary Responsible for troubleshooting operational issues, providing technical solutions to operational problems, and deploying software in the Payment industry.
Key technical skills required are: SQL, Oracle, Golden Gate, Cloud Foundry, AWS, AppDynamics, Kibana, GitHub, Concourse. Agile and Jira experience and a strong financial, payment and/or billing system background is preferred.

Core Responsibilities

• Drives issues through closure engaging all appropriate resources. Leads technical bridges and provides troubleshooting direction. Provides guidance and recommended solutions to complex technical issues.
• Acts as an advocate for Engineering Operations procedures, policies and processes
• Creates data and metric systems to track operational workflows; maintains records of results and feedback. Analyzes data and metrics, identifies problem areas and provides actionable insight to management.
• Provides input to Engineering and vendors on defects and required enhancements. Attains all relevant industry standard technical certifications.
• Performs complex and routine maintenance tests for designated areas of engineering. Identifies, isolates and escalates issues to appropriate personnel. Ensures that all maintenance is properly validated to minimize subscriber impact to (ideally) zero.

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• Dice Id: 91131247
• Position Id: 8215966

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Job tags

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Salary