Contents Specialist - Field

Location

Paramus, NJ | United States

Job description

In this role you will be handling Homeowners Contents claims in New Jersey. 

Here is what you will do

• Contents desk adjuster acts as point of contact for all questions and tasks related to contents for the assigned claim file. 
• Proactive approach to your daily tasks 
• Ability to communicate clearly and effectively, providing a high level of service while setting proper expectations for our customers
• Responsible for coordination of the entire claim where the only claimed damages are contents.
• In instances where a list has been created or received by other Plymouth Rock adjusters, contents desk adjuster will assist in the RCV/ACV determination of the list. 
• Reviews the valuation of the inventory list, determining both the RCV and ACV value and ensuring the accuracy and appropriate depreciation.
• Applies appropriate coverage limits and settles contents portion of the claim with the policyholder. 
• Responsible for processing holdback receipts upon submission.

  Here is what you will bring to the table

• Bachelor’s degree preferred 
• 1-3 years of homeowners adjusting experience 
• Ability to obtain licensure in applicable states if required and complete CE credit/classes where necessary
• Comprehensive understanding of State specific claims handling compliance regulations as well as property homeowner policy and claims process  
• Proficiency in the Microsoft Office suite of software
• Must have strong interpersonal skills, with the ability to effectively communicate with policyholders, outside vendors and ensure that results are meeting our standards and objectives.  
• Must possess excellent writing skills 
• The ideal candidate will be a self-starter, with the ability to work independently 
• Valid Driver’s License and proficient driving record 
• Bachelor’s Degree from an accredited four-year college or university is preferred.

Why work for us

• 4 weeks accrued paid time off + 9 paid national holidays per year
• Tuition Reimbursement 
• Low cost and excellent coverage health insurance options (medical, dental, vision)
• Onsite Fitness center opening Summer 2023 at our Boston Headquarters
• Robust health and wellness program and fitness reimbursements
• Auto and home insurance discounts
• Matching gift opportunities
• Annual 401(k) Employer Contribution (up to 7.5% of your base salary)
• Company sponsored social events
• Various Paid Family leave options including Paid Parental Leave
• $3,000 one-time bonus payment on health insurance waiver

About the Company

The Plymouth Rock Company and its affiliated group of companies write and manage over $1.8 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 2,000 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

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Salary