Location
Villa Park, IL | United States
Job description
UsedMotorcycleStore.Com is part of the Windy City Motorcycle Company. Windy City Motorcycle Company (WCMC) is a veteran-owned company that operates as more than just a motorcycle retailer; we are a team of riders - catering to other riders. As the largest motorcycle retailer in the industry, WCMC is setting the standard and shaping the future of motorcycle retail experience. Our teams are fueled by their passion for fulfilling dreams of riding two-wheeled, three-wheeled, and power sports vehicles, making each day at work an exciting new adventure. If you share our passion for motorcycles, then come join us by rolling on the throttle!
Responsibilities
- Build relationships with customers to determine their wants and needs to present the best vehicle options
- Become certified in our makes, and models gaining in-depth knowledge of vehicles and technology
- Complete quotes and explain financing options on used motorcycles
- Follow up, and reply to perspective customers utilizing all contact methods
- Follow up with existing customers to confirm satisfaction, and generate referral business
- High volume of outbound calls daily
- Sending emails while effectively managing incoming emails as well
- Provide excellent client experiences and promotes customer loyalty
- Demonstrates thorough knowledge of all dealership products and services
- Effective management on online chats
- Follow up on unsold showroom prospects
Requirements
- Basic motorcycle knowledge a must!!!
- Prior skills working with customers and providing an exceptional experience
- Self-driven with hunger to succeed
- Excellent Communication Skills
- Manage CRM assigned work flow efficiently
- Outgoing personality with expertise at developing working relationships rapidly
- Possess the ability to ask for the sale and follow through
- Strong attention to detail, while being able to multi-task
- Established Computer Knowledge
- Ability to work in a Team Environment
- Willingness to learn and be coached
- Weekend availability is needed, in addition to some evenings
- Valid US Drivers License
- Bilingual is a plus
Windy City-Fox Motorsports Employee Benefits Include:
- Blue Cross Blue Shield Medical, Dental & Vision Insurance
- 401k Retirement
- Paid Vacation
- Advancement Opportunities
- Employee Motorcycle Purchase Programs
- Employee Service/Parts Discounts
- Voluntary Life Insurance
What we live by:
We welcome all to come as they are
We believe life is best lived on two wheels
We walk in the boots of those we serve
We find our strength in unity
We fight the good fight always
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job tags
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