Business Process Analyst IV - Hybrid

Location

Alpharetta, GA | United States

Job description

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

We are seeking a Business Process Analyst IV. Plans, performs and implements process improvement initiatives to resolve systemic business issues within and between key business units and in certain situations with outside entities. Diagrams and evaluates existing processes. Organizes, leads and facilitates cross-functional project teams. Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities. Collects data to identify root cause of problems. Provides recommended remediation solutions and will manage the process to implement the mitigation.

Measures performance against process requirements. Aligns improvement to performance shortfalls. Provides consultation on the use of re-engineering techniques to improve process performance and product quality. May deliver presentations and training courses including measurement, analysis, improvement and control. Surveys and analyzes best practices for techniques and processes. Communicates team progress. Performs cost and benefit analyses.

Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise.

This is a hybrid opportunity based out of our office in Alpharetta, GA. Hybrid schedule will be Tues, Wed, Thurs in the office. 

Responsibilities:

• Performs assessments and analyses of accounting work processes, systems, and procedures.
• Identifies and analyzes accounting processes and procedures for process automation opportunities.
• Develops and communicates solutions for continuous process improvement.
• Creates and modifies solutions across Oracle modules.
• Evaluates and coordinates testing of quarterly releases for areas of responsibility.
• Support audit requests and periodic security role reviews.
• Serves as escalation contact for resolving complex problems.
• Works closely with technical team to ensure design and technical deliverables meet project objectives.
• Designs comprehensive functional and technical end-user training.
• Additional responsibilities to support organizational goals.

Education and Certifications:

• Bachelor’s degree in accounting and 8 years of relevant work experience -OR- an equivalent combination of education and experience. 
• Experience should include 5 years of progressive Accounting experience with at least 3 years as super user with Oracle Cloud subledger accounting reporting.
• Previous experience within Oracle Cloud Financials (GL, Cash Management, Accounts Payable/Receivable, Fixed Asset modules) and Oracle Enterprise Performance Management Modules (Financial Close and Consolidations, Enterprise Data Management Cloud, and Oracle Account Reconciliations)
• Oracle Cloud certifications a significant plus

Other Qualifications:

• Strong understanding of US GAAP and record to report cycles
• Experience with developing and/or improving internal controls systematically
• Demonstrated experience with process improvement and re-engineering
• Demonstrated business acumen with a strong understanding of financial controls and financial statements
• Previous experience as a subject matter expert in an enterprise-wide Oracle Cloud ERP implementation
• Proven track record as an organizational change agent
• Strong organizational skills with the ability to direct and create rapport and push back when needed
• Strong interpersonal skills with the capability to quickly develop working relationships across teams and communicate both up and down the Corporate hierarchy
• Public accounting experience preferred
• Health care industry experience preferred

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• Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
• Keep the patient at the center of everything that you do, building lifelong trust.
• Foster open collaboration and constructive dialogue with everyone around you.
• Continuously innovate new solutions, influencing and responding to change.
• Focus on superior outcomes, and calibrate work processes for outstanding results.

Employees working at least 20 hours per week are eligible for the following benefits:

• Competitive Pay
• Health Insurance
• Dental Insurance
• Vision Insurance
• 8 Paid Holidays per Year
• Paid Vacation Time Off
• Paid Sick Time Off
• 8 hours of paid time to volunteer in your community
• Floating Holiday
• Life Insurance
• Medical Flex Spend Account
• Dependent Care Flex Spend Account
• Free employee assistance program
• 401(k)
• Full-time employees are also eligible for short-term and long-term disability insurance

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.

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