---

---

Location

Carlisle, PA | United States

---

Job description

Job Summary/Basic Function:

The Retail Operations Shift Supervisor ensures employees follow proper food handling techniques, deliver excellent customer service, maintain good sanitation and cleanliness practices, and that all meal periods provide customers with an enjoyable experience. Supervises and trains all retail staff. Responsible for ensuring staff maintain food quality, safety and appearance, communicates product flow and customer traffic to staff and ensures proper cash handling procedures.

Essential Functions:

• Provides supervision and training of retail employees in performance of daily operations, special events, and activities to include cashiers, line servers and cooks, and student workers to ensure that the retail units operate well, providing excellent dining experiences and service to customers, quality food, clean facilities, well-maintained equipment, and well-supplied service areas.
• Enforces HACCP guidelines, Pennsylvania Department of Health regulations, OSHA regulations, safety policies, and ServSafe standards; ensures the cleanliness of all seating and serving areas; documents HACCP information such as food and equipment temperatures, times of food batches, packing data for food set-ups on the line, e.g. label information for pre-packaged deli salads.
• Assists students with food allergies, special requests and customized preparation, and possesses a working knowledge of food ingredients.
• Assists with controlling food, labor, and general supply costs through use of appropriate controls such as record-keeping, time keeping and labor review against traffic flow or sales, and other documentation processes as assigned.
• Ensures that appropriate policies and procedures are followed by retail employees, and that all facilities and equipment are left in the appropriate condition at the end of each shift.
• Ensures proper cash handling procedures are followed at all times.
• Promotes positive relationships within and outside of the department through effective communication.

Department: Dining Services

Preferred Qualifications:

High School Diploma or GED

ServSafe food safety protection manager certification or willingness to obtain certification within 90 days. Requires computer skills such as basic skills in the use of Microsoft Office, specifically with Outlook, Word, and Excel. The applicant should also possess 1-3 years of progressive food service roles and experience.

About Dickinson College

Known for its innovative curriculum, Dickinson is a highly selective, private liberal-arts college. One of the nation's oldest colleges, and named in honor of a signer of the U.S. Constitution, Dickinson became the first college chartered in the newly recognized United States in September 1783. Dickinson has just under 900 full and part-time employees - administrators, faculty and staff - and its 144-acre campus is populated by students from 43 U.S. states and territories and 40 foreign countries. More than half of students study abroad through the school's 50 programs in 24 countries on six continents. Dickinson is recognized as a leader among institutions committed to sustainability and green initiatives and is continually recognized by such groups as the Association for the Advancement of Sustainability in Higher Education, Sierra Club, Sustainable Endowments Institute, Princeton Review and Second Nature. Dickinson's stunning campus - featuring beautiful landscaping and buildings made of limestone - is located in the heart of the historic central Pennsylvania town of Carlisle, a key marker in Civil War activity. Founded in 1751, Carlisle, named a "most livable city" by Forbes, i ... s a cosmopolitan town of 20,000 people, nestled between mountains that have long been a destination for outdoor enthusiasts. The Appalachian Trail and several mountain lakes are within easy reach of the campus, as are Hershey Park and historic Gettysburg. The town is a transportation hub linked by highway, rail and air to prominent East Coast cities, with driving times that make these cities readily accessible: Harrisburg, 20 minutes; Gettysburg, 30 minutes; Baltimore, 90 minutes; Washington, D.C., two hours; Philadelphia, two hours; New York, three hours; Pittsburgh, four hours. Dickinson takes pride in its campus wellness and professional development programs, offering an array of opportunities to faculty and staff.

Show more

Show less

Connections working at Dickinson College

---

Job tags

---

---

Salary