Customer Service Representative for Independent Insurance Brokerage
Insurance Group of Denver
Location
Centennial, CO | United States
Job description
You are important to us!
We are a growing Independent Insurance Agency that primarily focuses on Home, Auto, and Commercial insurance products and we are searching for a detail-oriented, organized, and personable professional to fill the position of Customer Service Representative.
We have high expectations for you in how you interact with our clients, our team, prospects, and vendors. The quality and consistency of your work and a positive, problem-solving energy is paramount to our shared success. There is also a pathway to advance within our agency, as your skill set, and product knowledge grows.
Benefits Paid Time Off (PTO)###Flexible Schedule###Life Insurance###Disability Insurance###Hands on Training###Mon-Fri Schedule###Career Growth Opportunities###Retirement Plan###Evenings Off###Potential Commissions###Advancement Opportunities###Licensing Assistance###401K###Work-Life Balance###Weekends Off###Holidays Off###Dental Insurance###Vision Insurance###
Responsibilities - Serve as the first point of contact between the company and its customers, vendors, and visitors.
- Answer phone calls, respond to or forward voicemail, email, and texts.
- Qualify and update client profiles and policies with changes of name, address, or billing.
- Process policy endorsements, claims and help with billing for home, auto and commercial products.
- Coordinate with underwriters, claims adjusters, and other insurance professionals.
- Help in the design and implementation of office workflows and processes.
- Perform general office duties and support our team and agency.
Requirements As a Customer Service Representative, you are expected to be punctual, positive, and eager to help, Monday through Friday, during standard business hours.
- Have a Property and Casualty insurance license or be willing to obtain it.
- A degree is preferred, but not necessary, if you are hardworking and reliable.
- 2 years' work experience in administrative support, customer service, or insurance industry is preferred.
- Great organizational, problem-solving, and communication skills.
- Strong computer skills, including the ability to use Microsoft Office products.
Job tags
Salary
$18 - $24 per hour
