Front-Office Patient Coordinator

Location

Worcester, MA | United States

Job description

The Bedi Dental Group difference

Bedi Dental does dental differently for patients and clinicians alike, and we want our dental assistants to love their jobs more than ever. Our mission is to help patients live healthier, happier lives. This means compassion for patients, proactive patient care, integrity, and the professional development and mentoring of our providers. We believe it's possible for dental providers to spend the time needed to treat every patient in a comprehensive manner. This approach is not only more fulfilling for dental teams, but also more beneficial for the patient.

The Patient Care Coordinator Role

We are looking for someone who will ensure outstanding customer service for our patients by supporting a friendly and efficient team, overseeing the flow of the practice, and providing problem-solving skills for all issues. Be the first and last impression for all patients. You will be wearing many hats, so a multi-tasker who works well under pressure is a must. We are looking for someone that is approachable and hard working.

Skills

• Oversight of daily operations including scheduling, billing, and project management
• Ensures schedule is booked and confirmed according to office protocol
• Coordinating and overseeing marketing and referral effort
• Manage accounts receivables to include patient and insurance
• Analyze business and financial data to recognize and build on strengths, provide daily feedback to improve weak areas of performance and identify anomalies occurring in the practice
• Helping with patient and team issues and concerns
• Achieve financial performance and revenue growth goals while supporting our culture and mission
• Provide direct individual and team leadership to achieve success
• Train, coach, and mentor team members to optimal patient service levels
• On-board all team members to seamlessly integrate into the dynamic practice environment while continuing to meet the patient and business needs

The Patient Care Coordinator we are looking for:

• Demonstrates strong patient care and communication skills
• Is excited about collaborating with a dental team
• Is adaptable to new ways of working in a dental office
• Eaglesoft and/or Dentrix knowledge is a plus!

Benefits for at Bedi:

• Generous compensation package
• Medical and vision benefits
• 401(k) benefit with a match
• Generous paid time off plus company holidays

Job tags

Salary

$23 - $25 per hour