Massage Therapist Shift Lead
Location
Morristown, NJ | United States
Job description
Elevate Your Career - Join a Team that Cares for You.
Massage Heights Morristown Massage Therapist Shift Lead - 3 Week Nights 4 PM - 9 PM
- Saturday 5-Hour Shift
- Other Shifts Available
ROLES & RESPONSIBILITIES - Create a positive Team environment. The Massage Therapist Shift Lead roles and responsibilities include those of the Therapists:
- Directly supervise and be accountable for all aspects of Back End Operations.
- Includes ongoing Operations and Management
- Address and resolve all customer and team member concerns promptly
- Create an environment that is passionate about providing guest service.
- Lead by example: achieve personal as well as team goals.
- Manages the recruiting, interviewing, and hiring of Massage Therapists aligned with the Lead Massage Therapist.
- Manage Massage Therapist job postings. Screen, interview and assist with hiring MTs. Assess the ongoing need for appropriate MT positions required.
- Coach Team Members to achieve peak performance.
- Support the Lead Massage Therapist with monthly team meetings to review retreat focus and areas of growth. These meetings should be fun and energizing with the outcome to create an energized and engaged team.
- Support Massage Therapist onboarding. This includes setting up system access and updates.
- Perform training for new employees.
- Assess and perform training for all MTs, including Massage Heights corporate policies and procedures. This effort needs to be performed ongoing where any gaps may exist or to create consistency and sustainability in the retreat.
- Train therapists on existing and upcoming Elevations.
- Implement creative skill training ideas.
- Manage MT schedule. Perform monthly assessment of Massage Therapist availability schedule and share with Retreat and Assistant Directors and Shift Leads.
- Confirm that current certificates of registration are properly displayed.
- Offer support for Retreat Directors, Assistant Retreat Directors, and Lead Massage Therapists as needed.
- Schedule therapists. (focus on demand times)
- Act as the liaison between Therapists and Retreat Directors.
- Promote a positive image of Massage Heights to team members and guests.
- Participate and promote participation in off-site events.
- Track and replenish operational inventory weekly.
- Works at least 2 nights per week and Saturday and Sunday shifts.
QUALIFICATIONS - Minimum 2 years of management experience
- Highly motivated team player with excellent interpersonal and communication skills
- Strong leadership and excellent organizational skills
- People oriented with strong customer service and public relations skills
- Proven track record in achieving sales and service goals
- Working knowledge of computers and standard software
- Available to work varied hours/weekends, evenings, holidays, etc.
- Experience in training, coaching, and conflict resolution a plus
- Comply with local and state licensing laws and regulations
- Carry personal liability insurance
- Hold current New Jersey state license to practice massage therapy
- Be guest service oriented and able to communicate effectively with guests
- Capable of at least deep tissue, Swedish and maternity massage modalities
- Be a team player
- Believe in regular massage therapy as part of a healthy lifestyle
- Pass background check
- Practice Your Skills in an Environment that Appreciates all that YOU do.
Love What You Do and Where You Do It!
Compensation: $30.00 - $45.00 per hour
At Massage Heights, we believe in the healing power of touch. We believe the work of massage therapist and estheticians truly does change the world one fantastic body at a time. We have wonderful career opportunities for those seeking a place of acceptance, respect, and validation of their unique talents.
Join the Team at Massage Heights Our brand purpose is to Elevate the Lives of the People we Touch. We believe our team members promote healing by providing mental and physical wellness. Our organization is built around our purpose. We are focused on creating a positive impact in our local communities one guest at a time.
We value being Loyal, Authentic, Diligent and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience.
Massage Heights is a family-owned business where all team members are family. If you are passionate about elevated the lives of people in your community, we would like you to join our team.
Job tags
Salary
