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Digital Business Analyst


First Horizon National Corporation


Location

Memphis, TN | United States


Job description

About Us
First Horizon Corp. (NYSE: FHN), with approximately $90 billion in assets, is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, mortgage, and title insurance services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.

Summary

As a Consumer and Small Business Digital Growth Business Analyst, you will be responsible for the development and implementation of new initiatives to maximize growth and deliver best-in-class products through data driven decisions. This role will be focused on business value but still understand technology. Additionally, you will stay abreast of key trends in the industry, across competitors, and demonstrate a passion for innovation.

Responsibilities Includes

* Serve as system administrator for Digital Campaigns/messaging in the online banking platform
* Write user stories to clearly document requirements
* Document and test product releases
* Partner with Marketing and other LOBs to deliver relevant and timely product information campaigns for clients
* Provide transparency and ongoing communications with line of business partners/key stakeholders
* Work with QA to develop efficient and effective testing plans
* Partner with Legal, Risk, and Compliance to ensure messages are in compliance - yet remain a good user experience for clients
* Perform competitive analysis to benchmark application
* Participate in the daily Scrums, Sprint Planning Meetings and Sprint Reviews and Retrospectives
* Conduct User Acceptance Testing

Minimum Knowledge, Skills and Abilities Required
* Bachelor's Degree or equivalent experience required
* 3+ years of related experience
* Strong communication and analytical skills
* Ability to work through complex concepts/data and present well thought-out solutions
* Ability to self-motivate and work well independently and with different teams
* Must be a team player and have the ability to influence & lead others outside their direct authority
* Excellent communication skills

Benefit Highlights
* Medical with wellness incentives, dental, and vision
* HSA with company match
* Maternity and parental leave
* Tuition reimbursement
* Mentor program
* 401(k) with 6% match
* More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

Follow Us
Facebook -- facebook.com/FirstHorizonBank
Twitter -- twitter.com/FirstHorizonBnk
LinkedIn -- linkedin.com/company/first-horizon-bank
Instagram -- instagram.com/first_horizon
YouTube -- youtube.com/channel/UCEVs5OMj-b0H9Dr5Q209_-Q

Corporate Diversity Commitment:
We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.

Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)PDN-9b80fd54-aa9b-4ba9-aa5a-db9fbce0cd72


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