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Location

Nevada | United States

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Job description

Location : Nevada TX (5 Days Onsite)

Duration: Fulltime

Job Description:

Document all customer/case details in support case tracking system

Communicate effectively with Customers to determine and resolve common problems and requests in compliance with established service level agreements

Maintain a personal queue of ongoing customer issues until resolution

Interface with members of an escalation team and with R&D resources to bring escalated issues to resolution

Best Regards

Anoop Chaubey

Desk Number:EXT3189

Direct Number: Email:

Siri InfoSolutions Inc 3 Ethel Rd Suite # 302 Edison NJ 08817

CPUC Certified

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Job tags

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Salary