Supervisor, Pharmacy Medication Coordinator - 2205968

Location

Lawrenceville, GA | United States

Job description

Opportunities with Genoa Healthcare. A career with Genoa Healthcare means you’re part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness – and those who care for them – have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans. Our personalized services – in-clinic pharmacies, medication management and more – are leading the way to a new level of care. 

Genoa is a pharmacy care services company that is part of Optum and UnitedHealth Group’s family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Join us to start Caring. Connecting. Growing together. 

The Supervisor, Pharmacy Medication Coordinator provides day-to-day management for a team of consumer medication coordinators located in specialty clinics. The Supervisor will have full oversight of consumer medication operations located within geographically assigned clinics locations in a specified region. The Supervisor is also responsible for ensuring the adoption and continuity of best practices, providing ongoing support, coordinating coverage and providing continuous professional development.

**Must be located within Georgia, North Carolina or South Carolina**

If you are located in the states of Georgia, North Carolina or South Carolina, you will have the flexibility to work remotely *, as well as work in the office as you take on some tough challenges.

Primary Responsibilities:

• Assists with new hire onboarding and coordination of training schedule
• Ensures consistent team accountability and the continuity of best practices for the following critical responsibilities: prior authorizations, financial assistance, medication adherence monitoring, patient appointments/ coordination of discharge, and patient outreach
• Accountable for script volume and relationship management within hospital/specialty clinics
• Partners with pharmacy operations to increase penetration rates in low performing areas, enhance average ones and execute on identified optimization opportunities
• Assists in developing processes and procedures within hospital/specialty clinic which will ensure high quality service through enhanced pharmacy services
• Provide in-person & on-site assessments and evaluation of performance. Provide bi-annual compliance assessments
• Build ongoing relationships with hospital/specialty clinic leadership through quarterly partner meetings and continuous process improvement meetings with clinic staff
• Develops proactive solutions based on trends in the market/community of service
• Serves as key driver for implementation, training, integration and other pertinent information to Genoa site manager
• Collaborate with sales team to enhance service levels and expand presence as appropriate
• Exhibits proficiency in pharmacy processes, dispensing practices and protocols for each state supervised
• Coordinate time-off coverage and/or provides site coverage as needed
• Works with leadership to create and execute quarterly goals as well as other duties as assigned

Check out one of our pharmacies: Genoa Healthcare On-site Pharmacy Tour – YouTube

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 2+ years of management experience (multi-site, project, and/or direct reports)
• Ability to drive with active driver’s license and access to reliable transportation
• Ability to travel up to 90%

Preferred Qualifications:

• PTCB/National Pharmacy Technician Certification
• 5+ years of experience in a healthcare setting and/or pharmacy environment
• Proficiency in Microsoft Office applications

Learn more about our Mission & Values – UnitedHealth Group!

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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