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Services associate


Hub International


Location

Troy, MI | United States


Job description

Who We Are

At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture.

HUB is the 6th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 17,000 employees in 500 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.

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What We Offer You

At HUB International we want you to achieve an even work-life balance, and our benefits package allows you to manage your health, wellness, and financial future. HUB International will foster your learning, support your endeavors, and encourage your growth. We provide opportunities for career-driven individuals to move upward in our organization. Our successes breed your opportunity!

Benefits you may enjoy working at HUB International Midwest-East:

Medical, Dental, and Vision (PPO, HMO, and HSA)

Comprehensive Wellness Program

401(k) Retirement Plan

Life and Disability Plans

Vacation, Holiday, Sick, and Personal Time Off

Pet Insurance

Comprehensive Onboarding Program

Continuing Education / Personal Development Programs

Flexible Work Arrangements

Employee Engagement Events

Dress for Your Day Dress-Code

Service Awards

Here’s Where You Come In

You may be a great fit for the Share Service Associate if you have a passion for driving technical processes, have high attention for detail, and wish to learn and grow in the Human Resources Benefits and insurance field.


Job Responsibilities :
Maintain timely and accurate market intelligence regarding carrier products, benefits, as well as compliance in insurance laws and legislation (COBRA, HIPAA, etc.)

Coordinate the resources and delivery of employee benefits services to best meet our clients’ needs and expectations


Ownership of required client documents including: document review for accuracy, gathering required information, and obtaining signatures

Answer to client inquiries and escalate, as needed

Facilitate the internal workflow of clients’ compliance documents/requirements.

Run reports through Benefit Point system for data accuracy and review.

In partnership with the Compliance Partner, review and analyze employee benefit service practices and compliance policies regularly

Cultivate and maintain long-term relationships with the internal HUB team as well as external clients

Proactively seek personal development and growth to keep up to date on compliance laws and regulations as well as industry trends

Adhere to all agency policies, procedures, protocol, and state regulations.

All other duties as assigned by the Compliance Partner


Cultural Expectations :
Determination – unsatisfied until we are the best. We go the extra mile for clients and colleagues.

Ownership – Responsible to each other, our clients, and our goals.

Teamwork – Together we attain greater success.

Sincerity – Giving and receiving direct and caring communication


Minimum Qualifications:
Life and Health license/can be obtained through training upon hire.

HR, Benefits, Compliance related experience is preferred, but not required.

Intermediate experience with all MS office products

Ability to listen and seek to understand our client needs

Sense of curiosity and desire to learn

Excellent verbal and written communication skills

Ability to drive processes in a team environment

Must be able to execute on a variety of tasks in a fast-paced environment with high degree of accuracy

Department Account Management & Service


Required Experience:

Required Travel:

Required Education:
HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at

EEOAA Policy

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 [email protected]. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.


Job tags

Holiday workFull timeLocal areaFlexible hoursAfternoon shift


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