Community Supervisor

Location

Delaware, OH | United States

Job description

at Hunt MH Shared Services LLC in Dover Base Housing, Delaware, United States

Description

Position is located at Dover AFB Family Housing located in Dover, DE
A Brief Overview
The Community Supervisor assists the Community Director with the overall operation of the property to ensure customer satisfaction. This position interacts with internal and external customers including resident, vendors, board members and committee members, as well as Hunt employees. This position is also responsible for site level leadership, responsible for collecting and posting rent payments; managing resident delinquencies, evictions, and legal notices; and performing pre-close and closeout accounting processes.

What you will do
Monitors all accounts receivable including collecting rent, posting rent, making daily bank deposits, and maintaining balanced, accurate rent roll.
Collects delinquent account balances from previous residents. Calculate and Process tenant refunds.
Accurately and timely completes daily, weekly, and monthly financial and leasing reports, including month-end pre-close, closeout, market surveys, and lease expiration matrix. Generate various reports as required.
Audits records and files to identify dates requiring administrative action, such as lease expiration dates, delinquent accounts, and unlawful detainers.
Processes evictions, which includes processing all necessary paperwork, serving notices, and attending court hearings.
Leases units as needed. Ensures execution of leases and lease files are properly completed.
Send out lease expiration letters, and process lease renewals.
Responsible for shopping competitive properties.
Enter, process, and receive vendor payables. Scan all invoices to the AP department to process payments.
Ensure that unsafe conditions are corrected in a timely manner.
Processes move-ins, move-outs, and lease renewals.
Assists Community Director with site level leadership to include staff performance and resident relations.
Assists with resident retention, which may involve planning and organizing social events at the property.
Assumes responsibility for the operations of the property in the absence of the Community Director.
Ensure compliance with company policies and procedures.
Perform physical inspections of the property and verify condition of vacant units and community appearance and safety.
Coordinate with maintenance and make-ready staff to ensure timely recondition of units after move-out.
May perform 30-day pre-inspections and move in/outs inspections with residents.
Assist in weekly, monthly, quarterly reports and executive summaries.
Create PO's for office expenses and may create, process and invoice residents for monthly utilities.
This position requires driving for the company using either a company vehicle, rental vehicle or their personal vehicle.

Qualifications
High School Diploma or GED (or equivalent) Required and
Bachelor's Degree in Business Administration, Property Management, other related discipline Preferred or
2 years previous property leasing experience or applicable skills. Required and
1-3 years previous experience managing others. Required and
Previous experience with YARDI Preferred
Strong computer skills with MS Office Suite (Word, Excel, PowerPoint, and Outlook).
Strong verbal and written communication skills.
Ability to work effectively with employees at all levels of the organization as well as working with the military community and the military command.
Requires a reliable, self-motivated, team player who pays close attention detail, demonstrates strong communication, client management and business literacy skills.
Demonstrates discretion and ability to maintain a professional attitude and appearance.
Effectively envision, develop, and implement new strategies to address competitive, complex business issues.
Takes initiative to identify and anticipate client needs and make recommendations for implementation.
Certified Professional of Occupancy (CPO) certification or Accredited Residential Management (ARM) certification highly Preferred and
Certified Apartment Manager (CAM) Preferred and
Valid driver's license Required

Compensation
We are committed to offering competitive and equitable compensation.  Final salaries will be determined based on factors such as geographic location, skills, education, licenses, certifications, and/or experience. In addition to these factors - we believe in the importance of pay equity. We consider internal and external factors as a part of every final offer. We also offer a generous total compensation and benefits package.

Benefits
A competitive salary is only one part of your total rewards. We also offer a... For full info follow application link.

We are an Equal Opportunity Employer. Our employment decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, citizenship, age, disability, marital status, veteran or military status, or any other legally protected status.

Job tags

Salary