Receptionist/Office Assistant
Location
Harrisonburg, VA | United States
Job description
Job Summary:
The Receptionist/Office Assistant at Harrisonburg Ford will be responsible for providing excellent customer service and administrative support to our dealership. This position is ideal for someone who enjoys working in a fast-paced and customer-focused environment. The Receptionist/Office Assistant will play a key role in creating a positive first impression for our clients and maintaining the overall efficiency of our office operations.
Compensation & Benefits:
This is a full-time hourly position in the automotive industry. We offer competitive pay and benefits including health and dental insurance, 401(k) retirement plan, paid time off, and employee discounts.
Responsibilities:
- Greet and welcome customers and guests as they enter the dealership
- Answer and direct incoming phone calls to the appropriate department or individual
- Maintain a clean and organized reception area
- Keep an accurate record of customer appointments and update the daily schedule
- Process customer payments and maintain financial records
- Assist with data entry, filing, and other administrative tasks as needed
- Assist with vehicle inventory management and maintenance of office supplies
- Provide excellent customer service by responding to inquiries and addressing customer concerns in a timely and professional manner
- Collaborate with other departments to ensure seamless communication and efficiency within the dealership
Requirements:
- High school diploma or equivalent
- Previous experience as a receptionist or office assistant preferred
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office and experience with office equipment such as printers and copiers
- Ability to work in a fast-paced environment with multiple competing tasks
- Strong organizational and time-management skills
- Detail-oriented and able to maintain accurate records
- Knowledge of automotive industry and dealership operations is a plus
EEOC Statement:
Harrisonburg Ford provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Harrisonburg Ford complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Harrisonburg Ford expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
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