Director, Channel Accounts

Location

Morristown, NJ | United States

Job description

POSITION SUMMARY:

As Intercept continues to build its position as the leader in rare and serious liver disease, we are seeking a Director, Channel Accounts.

As a key member of the U.S. Market Access team, the Director of Channel Accounts (DCA) will be responsible for partnering with internal and external stakeholders to help develop and manage the U.S. channel strategy that will provide access and therapy management services for Intercept’s products to patients. The DCA will report directly into the Senior Director of U.S. Patient Services & Channel Operations. This individual will have responsibility for helping the Senior Director in creating Intercept’s distribution concept, value proposition, and managing contracts of specialty pharmacy vendors. The successful outcome is a channel and distribution strategy that will economically provide seamless product distribution, complete data collection and guarantee product integrity/pedigree. Success will be driven through alignment of the strategies with defining critical success factors, key performance indicators (conversions, adherence, time to fill, etc.), and the supporting tactics for Intercept’s products. This individual will need to work closely with the Senior Director and interface with Strategic Accounts, Patient Services, Reimbursement Access Managers, Supply Chain, Sales, Marketing, Legal, Medical Science Liaison (MSL), Analytics and Commercial Operations teams on a routine basis to ensure alignment in a fast-paced matrix environment.

CORE ACCOUNTABILITIES:

The successful candidate must be able to perform each of the following satisfactorily, with or without an accommodation:

• Primarily responsible for the continuous improvement and performance monitoring of the specialty pharmacy and specialty distribution channel and programs
• Negotiate and implement specialty pharmacy and distribution contracts
• Create and maintain account plans for specific national and regional network pharmacies
• Work directly with Regional Business Directors (RBDs), Directors of Strategic Accounts (DSAs), Regional Access Managers (RAMs) and Territory Business Managers (TBMs) in the field to help educate HCPs and provide potential issue resolution
• Work with Patient Services by assisting in troubleshooting any specialty pharmacy issues or concerns
• Monitor and report channel contracted KPIs (conversions, adherence, etc.) with specialty pharmacies and distributors to ensure product distribution, data access/aggregation, and product integrity
• Monitor and manage the potential channel expansion into specific IDNs, academic centers and group clinics that may access product
• Ensure all channel activities are compliant with all applicable laws, regulations, and guidance with Intercept’s policies and procedures
• Work closely with partners to execute targeted solutions which address mutual strategic priorities and brings value to all parties.
• Act as a strategic thinker and lead without authority at times, while collaborating across functional areas in order to drive business forward
• Participate in strategic decision making with cross functional business leads to ensure alignment of priorities.
• Other duties as assigned.
• Drive the spirit of “ONE Team” across all functions by supporting a team approach to focus on our patients as our top priority.

Requirements

QUALIFICATIONS:

• Bachelor’s Degree required; advanced degree preferred
• Minimum 6 years of channel, distribution and/or account management experience
• Minimum 2 years of experience working with specialty pharmacy operations and relationships
• Prior specialty oral therapy launch experience
• Commercial and Part D experience preferred
• Ability to travel 40% of time

REQUIRED KNOWLEDGE AND ABILITIES:

• Outstanding interpersonal and customer relationship skills with the established ability to effectively work with diverse audiences and influence cross-functionally
• Strong analytical skills with the proven ability to effectively analyze data to determine trends and inform strategy
• Excellent organization and multi-tasking skills
• Exceptional problem-solving capabilities and proven negotiation skills
• Ability to work independently and prioritize with minimal daily instruction
• Ability to think strategically to improve current processes

• Strong verbal and written communications skills
• Learning agility and ‘scalability’ to take on increasing responsibility as Intercept grows.
• Consistent demonstration and embodiment of our company core values: Come Together, Be Yourself, Own The Solution, Embrace The Challenge, and Keep Exploring
• Ability to have fun and thrive in a growing, diverse, and inclusive work environment.

Benefits

COMPANY CULTURE:

People at Intercept are passionate about patients. You’ll see our patient photos lining our walls and hear their stories in town halls. We’re equally passionate about our team and ensuring each member from all dimensions of diversity feels included and has the opportunity to reach their potential. We recognize the power of a diverse, equitable and inclusive (DEI) work force, and how it enriches the professional lives of our team members. Diversity, Equity, and Inclusion drives innovation and connects us to the patients and communities we serve.

As we grow, we want to make every effort to provide a safe and open environment for professionals of every background and provide knowledge on how to work inclusively and equitably to make Intercept a great place to work.

At Intercept, we foster an environment that celebrates creativity, collaboration, and mutual respect. We never hesitate to lean on our teammates and work together. Our relatively small size means you partner with accessible leaders who know you by name. This brings accountability and growth, which all add up to more opportunities to learn something new every day. For self-motivated leaders who are ready to make a di¬fference in the lives of patients, Intercept is a great place to be.

COMPANY SUMMARY:

At Intercept, our mission is to build a healthier tomorrow for patients with rare and serious liver diseases. Intercept’s lead product, obeticholic acid (OCA), is a first-in-class farnesoid X receptor (FXR) agonist marketed under the brand name “Ocaliva®” in the U.S., EU and Canada for the treatment of patients with primary biliary cholangitis (PBC), a rare autoimmune liver disease. In 2016, Ocaliva® was the first medication to be approved for PBC in over twenty years, and sales continue to grow.

Intercept continues to build on our ongoing commitment to people living with PBC by progressing our research portfolio with a novel fixed-dose combination of OCA and bezafibrate. The first Phase 2 interim analysis of this combination was presented at the European Association for the Study of the Liver (EASL) congress in June of 2023. Further, we are leveraging our decades of research and background in bile acids and FXR agonism to expand our pipeline in other liver diseases, such as severe alcohol-associated hepatitis (sAH).

COMPENSATION & BENEFITS:

The anticipated starting salary range for this position is $190,000 to $255,000. This represents the anticipated low and high end of the salary range for this position. Actual salaries will vary and may be above or below the range, based on various factors including, but not limited to, experience, skillset, and performance.

The salary range listed is just one component of our total compensation package. Successful applicants will also be eligible to receive annual bonuses at the discretion of the Company. Intercept also provides a competitive suite of benefits, including:

• 401(k) plan with company match
• Rewards and recognition program
• Health care benefits (medical, prescription drugs, dental, and vision insurance)
• Short and long-term disability coverage provided
• Parental leave benefits
• A generous Paid Time Off program of 20 days per year
• 12 paid holidays per year
• 4 paid Personal Days per year
• 2 paid Volunteer Days per year
• Numerous well-being and work-life programs

EEO Statement

Employment decisions at the Company are made without unlawful regard to race, color, religion, creed, national origin, alienage or citizenship status, sex (including gender, pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, sexual orientation, national origin, ethnicity, age, physical or mental disability, legally protected genetic information, marital or partnership status, sexual and reproductive health decisions, military or veteran status, or any other status protected by applicable federal, state, or local law. This organization participates in E-Verify (E-Verify's Right to Work guidance can be found here:

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