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Location

Atlanta, GA | United States

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Job description

Bringing True Hospitality to the world.

We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty, and a passion for providing True Hospitality.

We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way.

With over 370,000 colleagues in nearly 100 countries sharing our values, there’s countless opportunities at your fingertips.

We’re growing; grow with us.

***This is a Remote role in one of the following states:  GA, FL, NC, SC, AL, TN, CA, OR, WA, NV or UT***

Role Purpose

Co-manage projects, along with Regional Manager, Design Review, an assigned territory of franchised new developments (possibly including some company managed and PAL projects), focusing on construction projects, and selected Brand Design Pilot projects as assigned but also possibly conversion renovation projects (Property Improvement Plans – PIP). Serve as a recognized architectural and construction expert for IHG branded hotels. Responsibilities include co-managing on-site PIP renovation / new development design and construction activities to ensure compliance with Brand Design Initiatives, franchise License Agreement, construction/renovation pace and final completion, PIP, Plan Review and FF&E submittals, and brand standards. Provide construction expertise and implementation assistance to IHG franchisees and their assigned project team members through all phases of renovation and construction for PIP renovations or ND projects, including solving design / construction issues as project field conditions arise, thus ensuring timely and successful completion of projects. Provide progress evaluation of assigned projects relative to expected opening/completion dates. 

May lead and review the work of less experienced staff by providing mentoring, technical guidance, and/or training in daily activities. Provide feedback to management and brand on product related issues and recommendations for improvements.

Key Accountabilities

• Referencing to various Plan Review documents and correspondence, Construction Regional Manager conducts progress site visits as hotels prepare for renovation and construction, and throughout the construction process. Manager meets with owner’s representatives during the construction phase to define project expectations, determine project readiness, resolve any field design and construction issues, ensure conformance to Brand Design Vision and Brand Standards, and oversee conformance to IHG requirements, including conformance to PIP (conversion hotels) and Plan requirements and adherence to brand and life safety standards, building codes and ADA.
• Verify condition of quality of installation, timely completion of construction, and conformance to brand standards, approved plans, and required codes
• Manage yearly assigned travel budget and reconcile expenses on a monthly basis.
• Proactively work with IHG Development team and ownership prior to presenting a deal to Franchise Approval Committee (FAC) working through scope of work, design issues, and renovation timelines to better improve success rate for FAC approval and License execution for new build and PIP conversions.
• Act as A&D department first level of appeal to franchisee/owner waiver requests and timeline extension requests for construction related issues. Negotiate installation issues and provide viable plans and strategies, where possible, to get hotels completed with the renovation or construction process in a timely manner.
• Responsible to make sure that all construction/renovation milestones are monitored on a pro-active basis and that information is communicated to the A&D and Brand Team stakeholders to speed openings or enforcement.
• Consult with franchisees, design professionals, contractors, and project managers to assist in the development of construction schedules for Property Improvement Plan (PIP) and new development hotel projects.
• Provide accurate reporting on project schedules and status of renovation or construction for all projects on a timely basis to Brand, PIP, Plan Review, HOST, and other required internal IHG partners.
• Effectively manage an assigned territory by evaluating and tracking progress all ongoing project field activities, prepare written reports and/or summaries for each site visit. Manage the digital library and Design Project Manager (DPM) systems for executed projects for content and accuracy of input for assigned projects.
• Lead the enforcement of implementation of Brand Design program compliance.
• As part of the License Agreement documentation trail, provide timely written follow-up (reports, letters and emails) associated with all site visits and other forms of communication or agreements with Licensee and their assign representatives.
• Regional Manager must develop good franchisee/owner relations offering assistance as needed within reason. Manager is expected to offer construction and design solutions to problems.
• Organize, schedule and lead project status meetings with owner’s construction and project management teams as needed throughout the purchasing and construction phases to ensure proactively engaged throughout the renovation and construction timelines.
• Periodically perform special inspections both domestically and internationally. Participate in special projects as assigned.
• Lead the enforcement of brand SRD program compliance.

Key Skills & Experiences

Education –

Bachelor's Degree in Construction Management, Architecture, or a relevant field of work, or an equivalent combination of education and work-related experience. AIA certification preferred.

Experience –

Minimum 5 years work-related experience in construction management / construction administration, with demonstrated technical proficiency utilizing project management skills related to the position in the hotel industry or similar industry.

Technical Skills and Knowledge –

• Demonstrated project management experience in organizing, planning and executing complex, large-scale projects from conception through implementation.
• Demonstrated effective verbal and written communication skills to provide information to clients, vendors, senior management, and staff. Demonstrated ability to communicate supportive program details to present a persuasive argument or to effectively negotiate a position. Must be able to communicate both orally and in writing with Owner’s Representatives, architects, designers, and contractors and clearly explain specific requirements for active projects.
• Demonstrated computer skills, with an emphasis on Microsoft Word and Excel.
• Demonstrated knowledge of brand standards, Building Codes, Life Safety Requirements, and ADA Standards. Must maintain a working knowledge of all requirements described in brand standards manual.
• Demonstrated ability to read blueprints including architectural, mechanical, plumbing, sprinkler systems and electrical drawings. Demonstrated ability to read architectural and interior design specifications.
• Demonstrated ability to remain current with construction trends, code requirements and design through participating in annual continuing education classes.
• Demonstrated ability to effectively prioritize project details and manage time usage to track active renovation, conversion, and new development properties, and to determine if plans have been submitted in a timely manner. Must make immediate time available to return telephone calls and work with franchisees when problems arise regarding project development, Brand standards or vendor-related issues.

What we offer

We’ll reward all your hard work with a great salary and benefits – including great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. IHG is committed to promoting a culture of inclusion where everyone feels safe, respected and valued. We seek talent from all backgrounds to join our teams, and encourage our colleagues to bring their authentic and best selves to work.

Pay Transparency: 

The salary range for this role is $105,000 to $110,000. This range is only applicable for jobs to be performed in GA, FL, NC, SC, AL, TN , CA, OR, WA, NV, or UT. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. 

**This job is also eligible for an annual bonus of 15%. 

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. 

You can apply for this role through the link below (or through internal career site if you are a current employee).

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

We need people like you to make a difference and create exceptional experiences every single day. Don’t just join a growing team of 370,000 colleagues across 100 countries. Let your passion shine. Innovate and collaborate around the world. Embrace your ambition.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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