(USA) Systems and Infrastructure Engineer III
Location
Hoboken, NJ | United States
Job description
What you'll do at
Position Summary...
What you'll do...
The Mac Systems Engineer is responsible for managing the Mac Hardware and Software environment for Walmart Globally. This will involve escalations from support, automation of workflows, scripting, Jamf Pro Cloud, 3rd party software configuration, and working side by side with Walmart’s security and network teams to bring the best user experience to associates. This individual will work with members of both the Mac Engineering team and other IT teams in California, Bentonville, and Global Offices, as well as other departments and external SW vendors to evaluate, plan for, and implement new technology.
About Team: The Enterprise People Technology team supports the successful deployment and adoption of new People technology across the enterprise. As a Fortune #1 company, our work impacts millions of associates globally. We strive to continuously improve people technology and products to help managers and associates so they can focus on what matters most - supporting our customers and members. People Technology is one of the major segments of Walmart Global Tech’s Enterprise Business Services, which is invested in building a compact, robust organization that includes service operations and technology solutions for Finance, People, and the Associate Digital Experience.
What you'll do: Respond to escalations from L2 support
Ability to work with SW configuration workflows to deploy via Jamf Pro ensuring the best user experience
Respond to system alerts, outages, service requests on an On Call basis
Ability to script and automate the implementation of Mac platform SW, security tools, certificate renewals, and MFA
Maintains relevant knowledge of industry through continuing education and training in technologies like Apple technologies, Jamf, shell scripting, SQL, 1E, and Microsoft products
Familiarity with physical and virtual servers for caching, patch management, Active Directory amongst other services.
Collaborate with the Mac Product Manager and develop new product and bring in new technology.
This position is a hybrid position but will require time in the office at least 2 days a week.
What you'll bring: 3+ years in a Mac/Apple-heavy technical troubleshootin role
2+ years experience with administrating Jamf Pro or other MDM service for macOS
Basic knowledge of shell scripting
Familiarity with Networking HW, LAN and Wi-Fi, DNS, Proxy and Firewall configurations
Excellent communication and troubleshooting skills
Knowledge of Active Directory/LDAP users and groups
Jamf 200 certifications
Previous experience with major 3rd party vendors like Cisco, Microsoft, and Zoom
Jamf 300 and 400 certified
Experience with 3rd party security tools on a Mac platform.
Understanding of networking concepts such as IPv4, IPv6, TCP/UDP.
Understanding of information security concepts, such as RBAC, SSO, MFA, etc.
Knowledge of network services such as NTP, SNMP, RADIUS, Syslog, etc.
About Walmart Global Tech Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.
Flexible, hybrid work:
We use a hybrid way of working that is primarily in office coupled with virtual when not onsite. Our campuses serve as a hub to enhance collaboration, bring us together for purpose and deliver on business needs. This approach helps us make quicker decisions, remove location barriers across our global team and be more flexible in our personal lives.
Benefits: Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer: Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process. Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in computer science, computer engineering, information systems, information technology, or related area and 2 years’experience in technology infrastructure engineering across areas such as compute, storage, network, mobility or virtualization-related technologies.
Option 2: 3 years’ experience in technology infrastructure engineering across areas such as compute, storage, network, mobility or virtualization relatedtechnologies.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master’s degree in computer science, computer engineering, information systems, information technology, or related area
Primary Location...
121 River St, Hoboken, NJ 07030-5989, United States of America
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