Walt Disney
Location
Glendale, AZ | United States
Job description
Do you have deep experience supporting a high-level executive? Are you known for keeping your cool under pressure? Can you interact with the most senior levels of management? If you’re nodding your head, then an Executive Support Professional position in the Walt Disney Imagineering (WDI) Global Music and Story Development Studios might be right for you!
Our Executive Support Professionals are highly-respected because their skills are quite simply, essential. You’d be a key member of a dynamic, fast-paced team that creates the music throughout our global theme parks, attractions, and resorts, and would work with some of the most creative, resourceful people in the business. Join us – apply today!
This position currently supports WDI’s Global Music and Story Development Executives (VP level).
It goes without saying that there will be expense reports, travel planning, hundreds of phone messages and endless calendar jockeying, but this job is very much about people. The relationship you form with the executive you support is absolutely critical, because that’s what enables you to become a true partner. In addition to understanding your executive’s business -- and business needs -- inside and out, you’ll also need to develop deep knowledge of the leadership and workings of WDI and of related departments across the Disney enterprise. As the “face” of your executive within The Walt Disney Company, your professionalism, loyalty and demeanor are a reflection of the office, and as such, are a key component to its success.
Every day as an Executive Support Professional is different! On any given day you might:
Handle a very lively calendar on behalf of your executive. You’ll work with colleagues across TWDC and Imagineering, as well as with external composers, directors, musicians and their offices, Movie Studios, Disney+, Hulu, Disney Publishing, Games, and Consumer Products and external production companies
Assist other Music and Story Team members with various administrative, departmental and office needs
Conduct research, fact-check existing work, and prepare agendas and summaries pending the meeting needs. You’ll have tasks that you “own” completely and will provide regular assistance on others
Create global, multi-city travel itineraries, taking into account time zones, weather delays, traffic and fatigue levels;
Interface directly with other senior executives and their support teams – your ability to work well with people on all levels is a very important part of your job;
Review your leader's schedule to build-in time for things like thinking and traveling to their next meeting or be mindful of the different time zones partners are working in
Understand the day’s priorities so you can be strategic about how you direct phone calls and set meetings
Schedule conference rooms, meetings and zoom chats
Be ready to throw the entire schedule out the door when an emergency comes up, then pick it up again when the dust settles
Handle very confidential, sensitive information
Draft letters and emails on behalf of your leaders
Assist with on-boarding new employees – you’ll be the “friendly face” that newbies count on to answer all their questions, including some who are extremely senior in the organization
Manage large purchase orders, vendor contracts, and any office supply needs
Mentor and train other support professionals in hard skills like computer programs, and soft skills like teamwork
Plan your executives involvement in large, high-profile events like premiers, product launches, off-sites and team-building activities
At least 5 years support of an executive in a corporate environment
Sharp written and verbal communication skills, including flawless grammar and a rich vocabulary
Desire to immerse yourself fully and learn all aspects of your executive’s business
Ability to multi-task and prioritize deadlines/deliverables; resourcefulness is key!
Strong proficiency with all types of computers, phones and office equipment, as well as mastery of Microsoft Office programs, SAP, Concur, and working in a Mac environment
A calm head and steady hand to deal with the unexpected
“EQ” skills to build bridges, forge alliances and encourage people to want to work with you
Complete reliability handling confidential, often highly sensitive information
Desire to truly be helpful to your leaders and co-workers, to go above and beyond without being asked
Some flexibility in your schedule – we value work/life balance, but in a pinch, a bit more time is needed
Very strong organizational skills and acute attention to detail
A highly professional demeanor, positive outlook and a can-do attitude
Strong professionalism and discretion
Experience at The Walt Disney Company
Experience working in a large public corporation
Experience working with Creative teams and executives
Familiarity and experience working with music, TV and/or film related teams
Excellent knowledge of Mac computers and working knowledge of Keynote and Airtable
Required: High school diploma
Preferred: Bachelor’s degree and/or equivalent experience
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