logo

JobNob

Your Career. Our Passion.

Customer Care Representative (Homebuilding)


New Home Co.


Location

Surprise, AZ | United States


Job description

New Home Co. is a new generation homebuilder focused on the design, construction and sale of innovative and consumer-driven homes in major metropolitan areas in Arizona, California, Colorado, Oregon and Washington. NEW HOME was named 2019 Builder of the Year by Professional Builder and is a multi-year recipient of "The Eliant" for Best Overall Customer Experience in the multi-divisional builder segment.

At New Home Co., we believe that PEOPLE matter. The strength of our homes is built upon a foundation of focused, energized, visionary and dedicated team members. Our goal is to provide a workplace that supports you in doing the best work of your life. 

Position Job Title : Customer Care Representative 

FLSA Status : Hourly Non- Exempt

Position Summary

To ensure homeowner requests are answered quickly, thoroughly, and professionally.

Job Duties

Homeowner Meetings:

Customer Care Activities:

General Duties:

Managerial Responsibility

Does this position supervise other employees?  No          

Position Qualifications

Education

Experience

Skills

Requirements:

Base Salary: The expected base salary range for this position is between $70,000 to $80,000 per year, depending on experience and skillset. Base Salary is paid bi-weekly, every other Friday. Additionally, this position is eligible for an annual bonus based on divisional and individual performance.

Benefits: In addition to competitive medical, dental and vision coverage, New Home Co. provides comprehensive benefits to eligible team members and their dependents, generous paid time off policies, like vacation, holidays, sick leave, jury duty, and bereavement; paid disability, parental and military leave; company-sponsored and voluntary term life, AD&D, and short- and long-term disability insurances; a 401(k) retirement plan with bi-weekly employer matching of 50% up to the first 8% of team member contributions; as well as a wellness incentive program.

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Similarly, the work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Activities

The activities that are essential to performing the position duties include:

Environmental Factors

The environmental factors involved with the job duties and work location include:

Normal Office

Noise Level: Low to Moderate (Corporate/Sales Office Environment)

New Home Co. retains the discretion to add or change job duties at any time.


Job tags

Hourly payWeekly payHoliday workFull timeTemporary workFor contractorsFor subcontractorWeekend work


Salary

All rights reserved