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Location

Oak Creek, WI | United States

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Job description

ADECCO CURRENTLY IS HIRING FOR Support Analyst FOR ONE OUR TOP CLIENTS!   Location: Oak Creek, WI

Pay rate range: $22/hr to $22/hr.

1 year contract

Responds to telephone calls, emails, and personnel requests for technical support.
· Provides support to end users on a variety of issues. Identifies, researches, and resolves technical
problems.
· Maintains and troubleshoots a range of user problems including PC hardware/software/LAN
and voice network.
· Diagnoses problem source through discussions with users and coordinating with internal IT
organization support and operations groups and/or with vendors to resolve problems.
· Acquires, installs, and upgrades PC components and software and plans for/responds to
service outages and other problems.
· Trains users on use of new technology and software.
· Performs pro-active monitoring of computer systems through appropriate tools.
· Documents, tracks, and monitors problems to ensure timely resolutions.
· Participates in various IT projects working with internal and external teams.
· Supports a small Site(s) within country – oversight of up to 200 IT end users, no direct reports.

Qualifications:

· A 4-year degree in Computer Science, Engineering, or related discipline.
· Strong interaction and interpersonal skills specifically listening, providing guidance.
· Strong analytical abilities to quickly resolve technical problems, evaluate alternative approaches
and to recommend the most feasible and economical solutions.
· Strong verbal communication skills, including the ability to document operations procedures.
· Availability to work rotating shifts and holidays

Pay Details: $22.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.

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Job tags

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Salary

$22 per hour