Computech Corporation
Location
Hilo, HI | United States
Job description
Salary 35,000 - 45,000 USD per year
Requirements:
- Computer technician
system troubleshoot
printer troubleshoot
Networking
Windows servers
Responsibilities:
- * Position responsible for installation, maintenance, and repairs on equipment within an assigned territory/region to assure continuity of customer operations and high levels of customer satisfaction
* Responsible for ownership of customer problems or incidents until the situation has been resolved to the customer's satisfaction and or in compliance with agreed-upon Service Level Agreements
* Required to perform work on products and services of low complexity, specifically financial/ATM products;
Make minor repairs and replace components on Tier I equipment such as PCs, workstations and peripherals, printers, front-end POS systems, First Line Maintenance on ATMs and kiosks, and single pocket proof encoders
* Responsible for assisting in site preparation, including installation of cable, staging of equipment, and minor testing of equipment;
May also perform required modular swaps and unit replacements
* Customer Engineer responds to all customer concerns or problems by resolving them or by escalating them to the proper associate, team member, territory manager, or the Control Tower
* Build working relationships with customers and develop informal communication channels with customer account at the local level;
Technologies:
- Computer Vision
- Windows
- Network
More:
* Position responsible for installation, maintenance, and repairs on equipment within an assigned territory/region to assure continuity of customer operations and high levels of customer satisfactionJob tags
Salary
$35k - $45k
