Information Technology (IT) - Intern
Location
Groton, CT | United States
Job description
Information Technology (IT) - Intern (NE-4)
The internship program is designed to provide valuable work experience for undergraduate students considering careers in the banking industry.
PRIMARY ACCOUNTABILITIES / RESPONSIBILITIES :
Performs any function necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers.
The intern will complete the following tasks and/or work assignments as identified by the hiring manager:
- Provide first level phone end-user support and troubleshooting of hardware and software based issues.
- General hardware, software and peripheral maintenance including installations, updates, replacements and basic troubleshooting.
- Organization and categorization of computer equipment, hardware and peripherals.
- IT analytics gathering and reporting of current and historical metrics to identify key opportunities.
- Other IT related projects, initiatives, educational opportunities as assigned.
ELIGIBILITY REQUIREMENTS: Candidate must:
- Be a student in good standing with their college.
- Maintain a GPA of 3.0 or higher.
- Have a sincere interest in learning more about the banking industry.
- Having a willingness to provide outstanding customer service in all interactions with Bank customers.
- Have successfully completed a background investigation.
INDEPENDENT ACTION: Refers specific problems to manager where clarification of policies and procedures is needed.
COMPLIANCE: Responsible for adhering to bank policies and procedures relating to regulatory compliance requirements applicable to the job function including but not limited to Bank Secrecy Act, Anti-Money Laundering and Fair Lending.
Job tags
Salary
