Applications Engineering Manager
Location
Andover, MA | United States
Job description
Who We Are
At Watts, we can feel proud every day about what we do. No matter what function we support, we're all part of the same crucial mission - to provide safe, clean water for the world, and to protect our planet's most valuable resource.
That's why we've designed and manufactured high-quality products for 150 years, that are trusted by customers across the globe. It's why we're at the forefront of innovation and work with industry-leading technology to provide smart and connected, sustainable water solutions for the future. And it's why we help people around the world gain access to water through our humanitarian work.
We care - about quality, sustainability, and each other. We work collaboratively, as One Watts, to make a real difference. After all, the whole world needs water. Not many companies can offer that level of stability and career growth, combined with real purpose. What we do matters - together, we're reimagining the future of water.
As an Applications Engineering Manager, you will lead a specialized team of applications engineers and bring expertise in CPQ processes and systems. You will play a pivotal role in enhancing our customer experience by optimizing the custom quotations process through the implementation and management of CPQ solutions. You will be hybrid and report to the Director of Commercial Operations.
You Will: - Lead the customization and implementation of CPQ systems, ensuring alignment with Watts Water Technologies' business objectives.
- Collaborate with the IT and development teams to integrate CPQ solutions.
- Oversee the development of customized quotations processes tailored to meet the needs of our customers.
- Work with the engineering team to ensure accurate configuration of products in current process and during the implementation of CPQ system.
- Lead, mentor, and inspire a team of applications engineers, fostering a culture of innovation and excellence.
- Provide guidance on best practices for CPQ implementation and optimization.
- Be the primary technical contact for key customers, understanding their requirements and collaborating on tailored solutions.
- Work with the sales team during pre-sales activities to showcase the team technical and service capabilities.
- Collaborate with teams, including sales, marketing, and IT, to align projects with overall business objectives.
- Stay updated on industry trends and advancements in CPQ technology, providing recommendations for continuous improvement.
- Implement strategies to optimize team processes, enhancing overall efficiency.
You Have: - Bachelor's degree in Engineering, or a related field.
- 5+ years experience in applications engineering, with a track record of successful project management.
- 2+ years related experience of successful supervisor/management experience
- Ability to understand and communicate complex technical concepts to both technical and non-technical stakeholders.
- Experience in customer-facing roles and a strong customer-focused mindset.
- Understanding of CPQ concepts, tools, and technologies.
- Demonstrated project management skills with a successful track record of CPQ system implementations.
- Experience on product design related to water flow, pressure, and temperature, such as ACV, Floor Heating, Piping
- Experience in driving CPQ initiatives within a manufacturing or industrial context.
- Certification or relevant experience with leading CPQ platforms (e.g., Salesforce CPQ, SAP CPQ).
- PowerBI, Excel (can maintain complex spreadsheets) for data analytics
What's In It For You:
- People-First Culture - Enriching and caring for people is at the core of who we are; this includes our Diversity, Equity, and Inclusion (DEI) strategy, and providing our employees with meaningful career growth opportunities, a positive and safe work environment, and affirmation that they are heard, valued, and respected.
- 401K Plan
- Flexible PTO & Generous Paid Holidays
- Educational Assistance
- Variety of Medical plan options - choose the one that is right for you!
- Sustainability - One of Newsweek's Top 400 of "America's Most Responsible Companies" for sustainability performance, three years running.
PHYSICAL REQUIREMENTS:
While performing the responsibilities of this job, the employee is frequently required to walk, talk, and/or hear. The employee is occasionally required to stand, sit, and use hands to finger, handle, or feel. You must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include: close vision, color vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT:
Work in both office and manufacturing environment. May occasionally be required to perform job responsibilities outside the typical office setting.
Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.
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