Manufacturing Plant Customer Liaison

Location

Franksville, WI | United States

Job description

Company Overview

Priority Inc. is a well-established leader in the signage and branding space. We implement signage and graphics to bring customer brands to life. We take great pride in our collaborative, teamwork culture and look for candidates who are excited to learn and contribute to the organization's growth and success.

Our Vision is to be the world's most trusted, sought-after partner for the implementation of impactful branded environments as judged by clients, team members, and suppliers .

Position Summary

This position is responsible for providing a wide range of office management and support to the company. Duties include answering phone lines, greeting visitors, recordkeeping, invoicing, credit and debit memos, software entry, maintaining spreadsheets and reports, mail distribution, customer service, quality control, purchase orders, order entry's, scheduling and shipping, and office upkeep . Must be self-managed and direct duties of all clerical staff.

Essential Duties and Responsibilities

• Answer telephone
• Purchasing parts and supplies
• Create order entries for new purchase orders
• Update schedule daily to include new orders and shipping information for completed orders
• Domestic & international shipping; shipping issues (damage claims, address corrections, etc.)
• Assist in preparing order entry for invoicing
• Update blanket order spreadsheets with shipping information
• Help resolve issues and questions regarding purchase orders
• Communicate with the team about date issues
• Communicate changes to Project Managers and the Purchasing Department
• Assist in plant operations for production, maintenance, quality shipping and receiving
• Implement cost-effective systems of control over capital, operating expenditures, manpower, wages, and salaries
• Control and minimize labor overtime, premium freight, and repair expenses
• Billing costs to jobs
• May perform other duties as assigned

Other Duties & Responsibilities

• Ordering raw material to accomplish jobs
• Back-up for departments when out of office
• Ability to work in a fast-paced environment
• Ability to work extra hours as needed

Physical Demands and Work Environment

The description of the physical demands and the work environment characteristics here represent those that must be met by an employee to successfully perform and those an employee encounters while performing the essential functions of this position. Reasonable

accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 40 pounds and occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.

Minimum Qualifications (Education, Experience, Skills)

• High School diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to read and interpret metal rulers.
• Ability to apply logic to understand and carry out detailed written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Proficiency in Word/Excel & Google Docs
• Good organizational skills and ability to prioritize duties.
• Ability to work with different people from inside and outside the organization.

Job tags

Salary