Location
Atlanta, GA | United States
Job description
We’re hiring a loan partner who will work directly alongside our loan origination staff to help our applicants through the mortgage loan process. You’ll get applicants mortgage-ready, prepare paperwork, and respond to customer inquiries on transactions as needed. If you’re a detail-oriented employee with strong communication and time management skills, we highly encourage you to apply.
Responsibilities:
- Be the primary liaison between the mortgage loan officer and our clients and schedule meetings to discuss outstanding items
- Follow up and respond to customer and in-house inquiries on transactions as needed in order to provide superior customer service
- Gather and coordinate necessary loan documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
- Review all loan package documentation for discrepancies, omissions, and income calculation then report any discrepancies to the loan originator
- Screen and make calls, book appointments and provide administrative support as needed
- Make 20-30 calls per day to realtor partners and network partners. Candidate must have sales skills and comfortable calling.
Qualifications:
- Ability to effectively work in a strong team-oriented environment and provide outstanding communication and customer service to clients
- Possess an advanced understanding of different loan products, such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc.
- Preferred degree in banking or finance, and a high school diploma or equivalent is required
- Proficiency in MS Office required; CRM, MLS, DU, and proprietary mortgage software preferred
- Although not required, having an NMLS license or training is preferred
About Company:
We’re redefining the homeownership process by making it faster and simpler for borrowers in America. Our 100% digital mortgage platform delivers quick turnaround times and our dedicated customer support has been a combination of consistent growth. We offer the lowest possible rates, above all providing outstanding customer service and treating borrowers with honesty and integrity making the homeownership experience enjoyable!
Job tags
Salary
