Prestige Chrysler Dodge Jeep Ram
Location
Longmont, CO | United States
Job description
Prestige Chrysler Dodge Ram Jeep is seeking an experienced Service Advisor with working knowledge of our brands, and the desire to succeed in a team based environment.
We are looking for someone with a sound foundation of professionalism, who is extremely well organized and able to handle a high energy workload, to remain calm under pressure.
WE OFFER:
- Industry leading pay based on experience
- Medical & Dental Insurance, HSA Options
- Employee discounts
- Paid vacation time,
- Closed Sundays
- Great work environment
REQUIREMENTS:
- Must have 1-3 years Dealership experience with Chrysler Dodge Ram Jeep products
- Must have proficiency with managing high levels of Warranty related work orders
- Must be proficient with DealerTrack, Google Sheets, Office, ect.
- Have excellent written and verbal communication skills
- Proven record of achieving exceptional Customer Satisfaction
- A desire for a long term career with a growing organization
- Personal and professional integrity
- Have a valid driver’s license
RESPONSIBILITIES:
- Greet customers promptly, in person and on on the phone
- Obtain customer and vehicle information accurately, every time
- Clearly record all vehicle symptoms as described by the customer accurately, every time
- Prepare a complete and accurate estimate of cost for labor and parts, determine method of payment
- Establish timelines, setting yourself and the customer up for success
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order, and that keys are located before customer is called to come pick up
- Explain all completed work and charges to customers, make sure all paperwork is clean and in order
We are looking to add a stabile long term person to our team, if you fit the above listed requirements our Prestige Family owned dealership is excited about speaking with you!
Job tags
Salary
