Location
Mesa, AZ | United States
Job description
Job Discription:
Position Purpose: We are looking for a passionate Floral Team Lead that can achieve sales and customer service goals established for the floral department through creativity and marketing of services provided. Oversees the team in the floral department. The Floral Team Lead is a well-trained designer that can do everything from creating boutonnieres for a wedding or Prom to designing a household of silks or fresh flower arrangements for the tastes of the elite.
Responsibilities:
A Floral Team Lead is a responsible, friendly person who can safely work in a fast-paced environment and provide excellent customer service.
A Floral Team Lead’s responsibilities include:
- Observe and support all store rules and company policies.
- Serve as a role model for providing superior customer service and teamwork.
- Design, cut, and arrange live, dried, or artificial flowers and foliage.
- Confer with AJ's customers regarding price and type of arrangement desired and the date, time, and place of delivery
- Inform customers about the care, maintenance, and handling of various flowers and foliage, indoor plants, and other items.
- Plan arrangements according to client's requirements, utilizing knowledge of design and properties of materials, or select appropriate standard design pattern.
- Select flora and foliage for arrangements, working with numerous combinations to synthesize and develop new creations.
- Water plants, and cut, condition, and clean flowers and foliage for storage, wrap and price completed arrangements, and train other members in floral design.
- Responsible for accurately maintaining the department product levels and AJ's standards.
- Ability to creatively cross-merchandise with other departments and effectively merchandise the floral department section with wines and fruit.
- Provides sourcing and purchasing input and creativity.
- Oversees inventory control.
- Performs invoicing, pricing and budgeting services.
- Oversees performance of individuals assigned to department.
Qualifications:
Desired qualifications include:
- Friendly and customer service oriented. Interest in food and cooking a plus.
- Customer service, restaurant, barista, food service, grocery or similar experience desired
- Self-motivated, with a high attention to detail, quality and presentation
- Skills to communicate effectively with coworkers and customers
- Ability to work independently, effectively manage time and multitask in a fast-paced environment
- Ability to read, understand and follow through on verbal and written directions
- Ability to reliably meet required work schedule and adhere to company attendance policy
- Must be 18 years of age
Employees may occasionally experience the following physical demands for an extended period:
Standing, Sitting, Lifting + Stocking (Up to 50 lbs.), Pushing, Keyboarding, Telephone Use, Walking, Bending
Job tags
Salary
