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Guest Relations Assistant


Propper Asset Management


Location

Saint Louis, MO | United States


Job description

Guest Relations Assistant

Who is Propper Asset Management?

Propper Asset Management LLC is a privately owned and operated real-estate investment and management firm with residential and commercial properties throughout Missouri. This position will be in South St. Louis County, Missouri at The Residences at Tesson Ridge working at a large multifamily residential community.

How does a Guest Relations Assistant spend their day?

We are looking for someone who will be responsible for assisting walk-in guests looking to find out more information on The Residences of Tesson Ridge and assist them with making an appointment with a leasing agent. You will also be responsible for assisting current residents with any questions, area information, directions, or dining recommendations. You must be able to give driving directions to clients and residents so they can find their way to our community and to area points of interest. You must have strong organizational and multitasking abilities, be detail oriented, and urgent follow-up skills. You must have a desire to assist others and provide superior customer service, responding quickly to all guest needs.

What does it take to be a Guest Relations Assistant?

The ideal candidate may not necessarily have an apartment/hospitality background; however, they should have a minimum of 2-3 years customer service and face-to-face client relations. The minimum education requirement is high school diploma or equivalent. Additional qualifications include excellent verbal and written English communications skills, outstanding customer service and organizational skills, a willingness to go above and beyond the call of duty, must love customer service and find satisfaction in trying to achieve the "impossible," be able to work independently and within the team, and demonstrate computer knowledge, especially Microsoft Word.

Job Type: Part-Time -15-25 hours per week.

Office hours: 9a-6p Monday through Friday and Weekends 9a-3p.

Pay : Hourly wage range $16 - $18 per hour established with consideration of experience.

Must have a valid driver's license, dependable transportation, and automobile insurance as required by the State of Missouri. Travel is primarily local during the business day. This role is located at the Residences at Tesson Ridge.

Lite lifting may be required from time to time. Standard / common physical demands within an office environment required, such as the ability to lift files, open filing cabinets, and bend or stand as necessary.


Job tags

Hourly payPart timeLocal areaImmediate startWeekend workMonday to Friday


Salary

$16 - $18 per hour

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