Location
New Jersey | United States
Job description
***This job requires a minimum of 2 years' experience as a Travel Agent and proficiency in Sabre GDS to be considered***
Summary: The Air Specialist is responsible for the quoting, booking, and management of international air bookings in a timely, accurate, and profitable manner. The Air Specialist will provide air to, but not limited to Ireland, Britain, and Europe from North American gateways. **REMOTE**
Requirements:
- 2 years’ experience working as a Leisure Travel Agent
- Proficiency on Sabre GDS (including pricing, ticketing, exchanges, and refunds)
- Strong destination travel knowledge
- Availability to work *variable shifts, including nights and weekends
Responsibilities:
- Handle inbound and outbound calls from reservations/consumers/travel agents
- Review airline schedule changes and advise reservations staff/customers as necessary
- Ensure updates to bookings are made accurately and timely
- Process air cancellations and other related services promptly
- Understand and abide by airline contracts held with various airline partners
- Availability to work variable shifts, including nights and weekends
- Work in partnership with Group Department to manage the pricing and deadlines of group block air bookings
- Evaluate and suggest revisions and enhancements to air processes within system integration, supplier relationships and inter-departmental workflow
Job tags
Salary
