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Account Manager


WorldStrides


Location

Charlottesville, VA | United States


Job description

WorldStrides is the global leader in educational travel and experiential learning. The company was founded over 50 years ago and has grown to provide a wide range of programs for more than 550,000 students annually from more than 5,000 K12 schools and universities to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world - and themselves - in new ways.

Position: Account Manager

The Account Manager is a customer relationship manager. This position is responsible for rebooking each account on an annual basis, growing the value of each account through maximizing group size and profitability, improving customer retention rates, and providing superior customer service. An account Manager works with Program Leaders to coordinate the planning of group travel, develops and maintains a long-term professional and personal relationship with each Program Leader through consistent and meaningful contact, and works with other WorldStrides departments to provide a high level of customer service and an unsurpassed tour product experience.

RESPONSIBILITIES

At WorldStrides, the experience is everything. By joining our team, you help provide moments that delight and open up the world of learning. Our team is truly passionate about making each experience a once in a lifetime opportunity for each traveler that is easy to manage from A to Z. Each journey is different, which is why we offer a broad range of experiential learning programs for groups and individuals of all ages throughout their lifelong learning journey.

If we've learned anything over this last year, it's that being able to experience different places and things while interacting with new people is imperative to not only personal growth but also to general well-being. So, let's get out there-together. To learn more about our brand, our mission and our commitment to health and safety, please visit our website at .

Members of our team are able to take advantage of our generous paid-time off (PTO) policy, comprehensive insurance plans (medical, dental, vision and more), flexible spending accounts, paid parental and care giver leave, a casual work environment and a flexible work policy with several options to meet both your professional and personal needs. In addition, we offer travel perks on our products. We also take COVID protocols very seriously and are committed to the health and safety of our team members, participants, vendors and partners which is why we've put extensive measures in place around mandatory vaccinations, PPE and other safety guidelines that follows both the CDC and World Health Organizations guidance.

As an Equal Opportunity Employer, WorldStrides` is committed to building a diverse workforce, supported by an environment that promotes inclusion and belonging. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Charlottesville, VA - Headquarters
Not Eligible


Job tags

Casual workLocal areaFlexible hoursNight shift


Salary

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