Director, Human Resources
Location
Concord, NC | United States
Job description
Pay: $0 per hour - $0 per hour
At Great Wolf, the Director of Human Resources is responsible strategy and execution of policies relating to our most important asset - our employees. In this role you will partner with lodge leadership to ensure the HR function supports lodge objectives and are executed flawlessly.
Essential Duties - Responsibilities
- Analyzes trends and metrics in partnership with the lodge leadership and enterprise HR group to develop solutions, programs and policies
- Manages and resolves complex employee relations issues and conducts effective, thorough and objective investigations as necessary
- Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance, partnering with the corporate HR and counsel as needed/required
- Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions)
- Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention
- Provides HR policy guidance and interpretation
- Assists international employees (J1, H2B and Interns) with visas, assignments and related HR matters
- Provides guidance, leadership and input on workforce planning and labor utilization Identifies training needs for business units and individual coaching needs.
- Participates in evaluation and monitoring of training programs to ensure success
- Drives enterprise wide talent and HR programs in the areas of talent acquisition, performance management, compensation, training and development, service values, rewards - recognition and succession planning
- Maintain employee benefits programs by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; designing and conducting educational programs on benefits programs. Including administrative, legal, and financial issues relating to healthcare coverage, retirement plans, and educational assistance programs
- Provide leadership and management to the lodge HR team including goal setting, coaching, development, performance feedback, discipline
Basic Qualifications & Skills - Associates Degree in Human Resources, Business or related or equivalent experience
- Minimum of 5 years of progressive experience as HR Business Partner
- Demonstrated proficiency in Microsoft Office suite and HRIS
- Strong problem solving and organizational skills
- Attention to detail
- Enthusiastic and positive energy
- Multi-tasking ability
- Successful completion of criminal background check and drug screen
Desired Qualifications & Traits - Bachelors Degree in Human Resources, Business or related or equivalent experience
- Previous experience in hotel/resort/theme park industry
- Human Resources certification or other specialized training
- Experience utilizing HR Technology
Physical Requirements - Able to lift up to 20 lbs.
- Able to bend, stretch, and twist
- Able to stand or sit for long periods of time
Job tags
Salary
