Location
Orland Park, IL | United States
Job description
Our law office is growing fast and we’re searching for a full-time legal intake specialist to help us succeed! You’ll serve as the compassionate voice of our law firm, fielding inbound calls from prospective clients in their time of need, screening, and surveying for potential cases, and helping our lawyers manage their meetings. If the thought of coming to work every day and making a positive impact on client’s lives excites you, start your application today!
Responsibilities:
- Screen incoming potential client phone calls to make sure the case falls within the scope of the firm, while helping the caller feel heard and understood
- Help foster prospective client streams by providing input into awareness and law firm partnerships initiatives alongside the marketing team
- Set appointments for potential clients that meet our criteria to keep our lawyers’ schedules organized and grow our caseload
- Take charge of various office tasks such as email correspondence, document management, data organization, and research to make sure our firm is running at peak efficiency
- Collect paperwork and enter data into our case management system to ensure a smooth onboarding for new clients and tidy management of case files
Qualifications:
- Previous customer service or sales experience preferred
- Background in the legal industry preferred
- Excellent and empathetic verbal and written communication skills required
- Full familiarity with the Microsoft Office suite, with advanced Excel proficiency
- High school diploma or equivalent required; Bachelor’s degree preferred
About Company:
Do you want to join our tribe? We say "TRIBE" because it represents our core values of Teamwork, Results, Integrity, Balance, and Excellence. If these resonate with you, we invite you to continue our unique hiring process if you are up for the challenge!
Divorce, post-divorce, and child custody issues are some of the most difficult times in a person's life. We believe that there truly is a better way to help people through these difficult times!
Established in 2014, Reidy Law Office has grown every year and we plan to continue growing. Benefits include:
Insurance401(k) with MatchPaid time offTraining/education
Job tags
Salary
