White Plains Honda
Location
White Plains, NY | United States
Job description
Certified Automotive Service Technician, includes NO CHARGE MEDICAL INSURANCE AND 40 HOUR GAURANTEE FOR ALL TECHNICIANS
Customer satisfaction is a result of your personal work habits and ethics and is of utmost importance as part of your job function.
The Service Technician is also responsible for setting goals for personal service improvement, and monitor progress against customer satisfaction index numbers and production numbers as provided by the Service Manager.
Responsibilities: Primary Responsibilities:
o Correctly troubleshoot customer concerns using the latest technical tools
o Keep up to date with all technical publications
o Make every reasonable effort to ensure safe and honorable vehicle service is delivered as promised the first time
o Address all original customer concerns before moving onto additional sales
o Inspect every vehicle completely for additional repair needs and that the vehicle is being maintained to factory recommendation
o Ensure the customers vehicle is returned as clean, or cleaner than when it arrived
o Participate in any Factory, or in-house training programs
o Complete all paperwork completely and correctly, then ensure all required shop forms are attached to the RO hard copy
o Always come to work on time, ready to work, and in a clean uniform
Job tags
Salary
$16 - $30 per hour
