Returns Specialist

Location

Brooklyn, NY | United States

Job description

MPB is the world’s largest online platform for used photography and videography equipment. Our platform transforms the way that people buy, sell and trade in photo and video kit.

We have offices in Brighton, Brooklyn and Berlin and we are rapidly growing in all markets.

As we continue to grow, we’re expanding our Warehouse team.

The warehouse operative is responsible for the processing of inbound and outbound stock. Receiving all goods in from customers, allocating to our product specialist team. Picking and packing orders for dispatching to our customers and ensuring stock is processed in a timely manner.

Responsibilities

• Checking customer’s return transactions, commonly DSLRs, lenses and cinematography equipment
• Processing all refunds through our in-house software system
• Preparing, photographing and writing descriptions of items for sale
• Ensuring items are ready to be published to our marketplace
• Communicating to, and ensuring that, customer happiness is maintained and online reputation is upheld throughout all transactions

Skills you'll need

• Highly organized
• Great attention to detail, meticulous approach
• Experienced knowledge of camera equipment
• Background/Interest in photography, tech savvy
  

An interest in photography/videography is helpful, but we do welcome those with less knowledge who want to learn.

Salary: $45,000

Benefits:

• Competitive salary
• PTO allowance
• Medical/Dental/Vision
• 401k
• Company EAP
• Employee Discounts
• Dog-friendly office
  

At MPB, we support our staff and their careers in every way we can.

As well as all the standard benefits, we have clear career frameworks in place so that you know where your career is going to develop.

The wellbeing of our employees is paramount and we provide private healthcare from your start date as well as access to our EAP to support your mental wellbeing.

Job tags

Salary